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Cable Communications

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1. I'm having trouble with the cable company. What can I do?

The City of Saint Paul oversees the Cable Franchise with Comcast including billing, customer service, and technical problems for cable TV service. If you are having trouble with services provided by Comcast, the first step is to call their customer service line at (651) 222-3333. Find out more. Note: this is for Saint Paul customers only; if you live in another municipality, contact the cable provider or franchise administrator for that area. Find out more about Cable

2. Are there any discounts available for cable service?

There is a discount on cable service for senior citizens and persons who are disabled or economically disadvantaged. You must be a resident of Saint Paul and you must provide proof of eligibility. Find out more. Find out more about Cable

3. How can I get a copy of a Channel 18 program?

Most Channel 18 programming is also available as streaming video on the City's website, which is free and available twenty four hours a day. If you'd like to purchase a copy of a program or meeting on DVD, please call (651) 266-8870. Be ready to give the title or a description of the program (for example "the December 5 City Council meeting") so we can locate the correct one for you. Watch video online...