The Office of Media Services assists Saint Paul residents in resolving disputes with Comcast. A copy of your complaint also will be forwarded to the cable company as a part of the resolution process. If you live outside the City of Saint Paul, you should contact the city or regulatory agency where you live for assistance.
The information you supply regarding your cable complaint will not be treated as private information, but is considered public information. In addition, the City may notify the cable company of your complaint and its details as part of an effort to resolve your complaint.