PROJECT PHASES
Summer, Phase I: Engagement
- Engaging with City Staff and System Users
Early Fall, Phase II: Analysis
- Making Sense of Everyday Stories, Relationships, and Processes
Mid-Fall, Phase III: Presentation & Recommendation
- Sharing Ideas for Process Improvement, Rooted in City and Resident Sharing
- Presentation to City Council Audit Committee and City Administration
Late Fall, Phase IV: Sharing Back
- Reconnecting with City Staff and System Users Who Contributed to the Study
