Cable Franchise / Regulatory
Two Cable Franchises in Saint Paul
The City of Saint Paul administers two cable television franchises (Comcast and CenturyLink) for Saint Paul.
- Comcast's cable TV franchise was extended for ten years and will expire June 30th, 2025.
- CenturyLink received the City's second cable franchise effective, December 23, 2015. The CenturyLink franchise was granted for five years, with the City having at its sole discretion the option to extend it for an additional five years.
The Office of Cable Communications oversees the daily administration of the cable franchises, including provisions pertaining to:
- Customer service and complaints
- Company's use of the public right-of-way
- Funding and provision of the Public, Education, and Government access channels (PEG)
As the name implies, cable TV franchises pertain only to the cable services provided by the cable company. Per federal law, the City has a limited or nonexistent role in the regulation of the cable company's Internet and telephone services.
- For questions regarding Internet service, contact the Federal Communication Commission
- For questions about telephone service, contact the Minnesota Public Utilities Commission
The Saint Paul Legislative Code provides complete information about the terms and conditions of the cable franchise ordinance -- Chapter 430.