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Affirmative Action/Equal Employment Opportunity

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1. How do I register my company’s Affirmative Action Program?
2. What is an Affirmative Action Plan?
3. How do I develop an Affirmative Action Plan?
4. How do I know my company’s Affirmative Action Plan has been approved?
5. How do I find out the status of my company’s Affirmative Action Plan?
6. What if my company already has an active (less than 2-years-old) Affirmative Action Plan with the State of Minnesota or the City of Minneapolis?

Become a Firefighter

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1. What apprentice training is required of a Firefighter/EMT?
2. What information is checked during a background check prior to hire?
3. Are there any age, height, weight, or medical restrictions that automatically disqualify a candidate for a Firefighter/EMT position?
4. How many hours does a Firefighter/EMT work in a typical shift or week?
5. Do newly hired Firefighter/EMTs work in the same fire station each shift?
6. What is the fire academy training program?
7. What benefits are available to a newly hired Firefighter/EMT?
8. What is the possibility of being trained or employed as a Paramedic?
9. What promotional opportunities exist at the Saint Paul Fire Department?
10. How do I know my online application and my application fee have been received by the City of Saint Paul?
11. Where can I get my EMT Certification?
12. How do I become a Saint Paul Firefighter?

Becoming a Police Officer

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1. Do I need a degree?
2. What if I already have a degree from another state or institution?
3. Is there anything that might disqualify me from becoming a police officer in Minnesota?
4. After I complete all of the necessary requirements listed above, what’s next?
5. Do I have to live in Saint Paul if I am hired?
6. How long is the Saint Paul Police Academy?

Building Plan Review Section

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1. When is a permit required?
2. What are the requirements to build a fence and obtain a fence permit?
3. What is the cost of a building permit and what is the Plan Review fee?

Building Section

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1. When is a building permit required?
2. When am I required to arrange for an inspection of the work?
3. How do I arrange for an inspection?
4. How many layers of roofing material are allowed for asphalt shingle roofing material?
5. When is a sheathing lay-over required for installation of new asphalt shingles on an existing roof deck?

Business Section

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1. Are there any special rules or regulations for specific areas of the City?
2. Are there specific requirements for a Liquor Outdoor Service Area (Patio) License?
3. What are the eight City of Saint Paul Building Contractor license specialties?

Cable Communications

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1. I'm having trouble with the cable company. What can I do?
2. Are there any discounts available for cable service?
3. How can I get a copy of a Channel 18 program?

City Attorney

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1. Does the City Attorney's Office represent private citizens?
2. What is the difference between the Saint Paul City Attorney’s Office and the Ramsey County Attorney’s Office?
3. What is the Civil Litigation Division?
4. What kind of lawsuits does the Civil Litigation Division handle?
5. How can I follow the progress of a lawsuit the city is involved in?
6. Is the Saint Paul City Attorney's Office able to give me legal advice?
7. Will you answer simple legal questions and/or explain the law as it relates to a particular issue?
8. Who accepts Service of Process on the City?
9. Does the City Attorney's Office represent private citizens?
10. How do I complain about a consumer good that I purchased?
11. How do I sue the City?
12. How do I file a claim against the City?
13. How do I file a complaint against a Saint Paul Police Officer?
14. My car has been towed. Whom do I call?
15. I have a question about my liquor/taxi/tobacco license. Whom should I call?
16. I have a complaint about a City licensed business. Whom should I call?
17. My neighbor has a tree in his yard with the branches growing over my yard. Can I cut the branches?
18. My neighbor parks cars on his lawn. To whom can I report this?
19. My neighbor’s property is an eyesore because of rubbish, tall weeds or is in need of repair. Whom do I call to report this?
20. How can I obtain copies of the City Ordinances?
21. What information can I get from a police report?
22. Who accepts Service of Process on the City?

City Clerk

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1. How do I file an appeal?
2. How do I file a claim against the City?
3. Where can I find City ordinances?
4. How can I get a copy of a resolution or ordinance?
5. When are City Council meetings?
6. What is the City Charter?
7. What is the City's form of government?
8. How long are the terms of the mayor and city council?
9. Where do I get a passport?
10. Where do I get a marriage license?
11. Where is the City Council located?
12. How many City Council members are there and who do they represent?
13. How can I find past City Council agendas and minutes?
14. Are City Council meetings open to the public?

City Meetings

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1. Are City Council meetings open to the public?
2. When and where are City Council meetings?
3. How can I get a copy of a resolution or ordinance?
4. How can I find past City Council agendas and minutes?

Como Park

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1. What time does the Zoo open?
2. Does Como Zoo have polar bears?

Comprehensive Plan

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1. Can I participate in the drafting of the Comprehensive Plan?
2. Where do I find the meeting summaries and notes?
3. How do I know when or where a meeting is scheduled?
4. Are the meetings open to the public?

Contract Compliance & Business Development

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1. What is Section 3 and how does it benefit me?
2. What are Business and Community Development Forums?
3. What is a Disparity Study?

Crime Analysis

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1. I am looking to move to Saint Paul. What is the crime activity in a particular area?
2. Can I obtain crime data for a particular address in Saint Paul?
3. How do I protect myself from becoming a victim of a crime?
4. Are there any level three sex offenders in Saint Paul?

Electrical Section

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1. If I change my electrical fuse (or breaker) box, do I have to do other work on my house?
2. Who is the Electrical Inspector for my electrical project?
3. How do I install a hard-wired smoke detector?
4. How do I wire my garage?
5. How do I find more information?

Emerald Ash Borer

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1. What is Emerald Ash Borer?
2. How might I know if a tree is infested with EAB?
3. What should I do if I think a tree is infested with EAB?
4. What is Saint Paul doing to deal with this problem?
5. How Can People Help?

Emergency Management

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1. Where can I get information on Influenza, both seasonal and H1N1
2. What is Pandemic Influenza?
3. How can I prepare my family for an emergency situation or disaster?
4. How can I receive Air Quality Notifications?
5. What is a 100 year flood?

Employee and Retiree Benefits

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1. Who is the City's Insurance Carrier?
2. How do I file for Unemployment Benefits?
3. Does the City pay me for benefits?
4. Can I cancel my family coverage and drop to single/change from single to family?
5. My part-time hours increased to 64 hours per pay period. When can I get full-time benefits?
6. How do I change my beneficiary for life insurance?
7. I can't find my medical I.D. card. Can you provide a new one?
8. Why are two deductions listed on my pay stub for insurance; one is "pre-tax insurance" and the other is "insurance?"
9. I want to retire next month. How can I continue all my insurances?
10. How can I increase/decrease my deferred compensation?
11. I received a bill in the mail for my insurance. Why wasn't the insurance deducted from my paycheck?
12. How can I get reimbursed under my VEBA/HRA/FSA accounts?

Employment, Compensation and Affirmative Action

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1. How can I find out about available jobs?
2. Can we fill out an application or send a resume for City of St. Paul job openings at anytime?
3. How do we verify employment?
4. Do City employees receive preference?
5. How many women and people of color does the City employ?
6. What are the most common examinations?
7. What happens after I take the exam?
8. Is the City an Equal Opportunity Employer?
9. What if I need a testing accommodation?
10. Do military veterans get a preference?
11. How do I determine what the salary is for various positions in the City?
12. What type of job evaluation system does the City of Saint Paul use?
13. What is the City's internal procedure for requesting a job study?
14. What training, development, and recognition programs are offered to City of Saint Paul employees?
15. Where do I get a copy of the City job descriptions for all active City positions?

Financial Services

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1. What does the Office of Financial Services (OFS) do?
2. Who is the Director of the Office of Financial Services (OFS)?
3. Who audits the City?
4. What is the structure of the Office of Financial Services (OFS)?
5. Where is the Office of Financial Services (OFS) located?
6. How do I contact the Office of Financial Services (OFS)?
7. Where do I pay property taxes?
8. I lost my property tax statement, how can I get another copy?
9. I need a property/business tax assessment. Whom should I contact?
10. I just got something called a Truth in Taxation statement. What is this? Is it a bill I have to pay?
11. I have questions about my tax assessment or tax value. Whom should I contact?
12. What is the Joint Property Tax Advisory Committee's (JPTAC) purpose what does it do?
13. When do I have to pay City sales tax?
14. What involvement does the City have in financing municipal stadiums?
15. What kinds of grants are available for small businesses?
16. My property taxes are too expensive for me to pay. Are there any programs that can help me get a credit or assistance?
17. Does the City offer financial assistance for rent deposits?
18. I need personal financial assistance. Can I get that from the Office of Financial Services (OFS)?
19. Who can I talk to regarding my paramedic bill?
20. I have supplied a business service to the City, and sent the City an invoice. My bill has not been paid. How can I find out when the City will pay this bill?
21. Where do I send a garnishment summons on a City of Saint Paul employee that I need to serve on the City?
22. Where do I send an employment verification for a mortgage?
23. I used to work for the City and I am trying to find out if I am eligible for a pension. Who can assist me?
24. Where do I send the release for a payroll garnishment tax levy?
25. Where can I get a duplicate W-2 for a prior year when I was a City employee?
26. What is the City's Bond Rating and what does it mean?
27. Where can I purchase bonds issued by the City of Saint Paul?
28. I found some old City bearer bonds and coupons. What are they worth and how can I redeem them?
29. Who should I speak with about a performance bonds?
30. I heard I can buy old City furniture and equipment. Is this true? How do I do it?
31. If I am a contractor doing work for the City of St. Paul, where do I send my bond and insurance information?
32. I want to do business/start a contract with the City. Whom do I contact?
33. I need a tax identification number for my business. Whom do I contact?

Fire and Safety

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1. How do I get a fire engine and firefighters to attend an event in my neighborhood?
2. What information do I need to know to become a firefighter in Saint Paul?
3. Can I have a campfire in my back yard?
4. Who should I contact to have someone from the Saint Paul Fire Department speak to our group?
5. How can I obtain a fire, medical, or inspection report?

Fire Inspections

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1. What is a Fire Certificate of Occupancy?
2. What are the requirements for open burning in the City of Saint Paul?
3. What is the required temperature for residential in the winter?
4. What are the requirements for hard-wire smoke detectors in my house?

Gambling

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1. What is gambling equipment?
2. What is a gambling device?
3. Are applicants automatically granted a license?
4. Who conducts the investigation?
5. How long does it take to complete the process?
6. How much do licenses cost?

Harriet Island

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1. How do I reserve Harriet Island?

Heritage Preservation

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1. What does it mean to have a designated building? What can I or can't I do to it?
2. Is my property designated as a historic building?
3. How do I find historical information about my house or another house?

Historic Designation in Saint Paul

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1. What is the Heritage Preservation Commission?
2. How many historic properties are there in Saint Paul?
3. My building is part of a local historic district. What does this mean?
4. If my building is located in a historic district do I need the Commission's approval to make changes?
5. Are there any types of work that do not require HPC approval?
6. Will historic district designation prevent alterations and new construction?
7. Why does the HPC review new construction on Vacant lots?
8. Can the HPC make me restore my building to the way it looked when built?
9. I want to sell my building within an historic district. Must I tell the Heritage Preservation Commission?
10. What is the difference between a National Register Historic District and a local historic district?

Human Resources

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1. What are the responsibilities of the HR Consulting Services Section of the Office of Human Resources?
2. What are the responsibilities of the Labor Relations Section of the Office of Human Resources?
3. What are the responsibilities of the Risk Management Section of the Office of Human Resources?
4. How do I contact the City of Saint Paul Office of Human Resources?

Human Rights

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1. How do I file a complaint?
2. Where do I file a complaint?
3. How long do I have to file a complaint?
4. Do I need an attorney to file a complaint?
5. Is there a fee for filing a complaint?
6. How do I file a complaint against a police officer?
7. Do I have to live in Saint Paul to file a complaint with the Human Rights Office?
8. Who should file a complaint?
9. As a Respondent (employer, owner, etc.,), how do I respond to a charge of discrimination?
10. Why should I file a complaint?

Human Rights & Equal Economic Opportunity (HREEO)

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1. What forms of discrimination does the Saint Paul Ordinance prohibit?
2. What is a Disparity Study?
3. What is Section 3 and how does it benefit me?
4. How do I request access to the City's programs, services, or activities?
5. How do I file a complaint against a police officer?
6. How do I request for public data?

Human Rights & Equal Economic Opportunity - CERT

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1. What qualifications are needed to be certified as a Small Business Enterprise?
2. What qualifications are needed to be certified as a Minority-owned or Woman-owned Business Enterprise?
3. Do you honor any other business certifications?
4. How long is certification valid?
5. What is the difference between the CERT Program and the Vendor Outreach Program?
6. What are the benefits of certification?
7. Once my business is certified, will I automatically receive bid notices?
8. Who can I talk to if I need additional information about the CERT Program or Vendor Outreach Program?
9. How do I find out about contracting opportunities with the City of Saint Paul?
10. How do I find out about contracting opportunities specfic to CERT Program members?
11. Where can I find information about the Neighborhood Stabilization Program?
12. Who can I contact if I have questions about my application?
13. I need help with my application packet. Who can I contact?
14. Is there a cost to apply for certification?

Labor Relations

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1. Is the City unionized?
2. When are pay increases due?
3. Whom do I call if I don't understand something in the collective bargaining agreement?
4. Who is my contact at the union?
5. How are the terms and conditions of a collective bargaining agreement created?
6. Do those terms and conditions apply to all members of the union?
7. Where can I find a copy of the collective bargaining agreement that covers me?
8. How do I file a grievance?
9. Is a Civil Service Grievance different than a grievance in the contract?
10. Where do I get a Civil Service grievance form?
11. What if the Civil Service Rules are different than the collective bargaining agreement?
12. Does Labor Relations answer questions regarding private sector employment?

Labor Standards

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1. What is the Davis-Bacon Act?
2. What are prevailing wages?
3. What is a wage decision?
4. Who monitors prevailing wages?
5. How can I obtain the latest DBA wage decisions?
6. What are the expectations of contractors who must comply with Davis-Bacon federal prevailing wage criteria?
7. Are apprentices subject to the Davis-Bacon wage requirements?
8. What are the possible penalties for non-compliance with Davis-Bacon wage requirements?

Limited English Proficiency

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1. Who is a Limited English Proficient (LEP) individual?
2. What are the relevant laws concerning language access for LEP individuals?
3. What is Executive Order 13166?
4. What is considered a vital document?
5. What is a recipient of federal funds?
6. What are recipients of federal funds and federal agencies required to do to meet LEP requirements?
7. What activities or programs are subject to LEP obligations?
8. Who will enforce the LEP rules?
9. What is the difference between a bilingual staff person and an interpreter or translator?

Maps & Records

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1. Where do I get a City map?
2. Where can I download GIS data?
3. How do I find my property line?
4. What is an encroachment? and do I need a permit?
5. Where can I get a map of Ramsey County, Minneapolis, or the surrounding areas?
6. Where can I see the original building plans of my house or business?
7. Where do I get a Birth Certificate, Death Certificate, or Marriage Certificate?
8. How do I get an address?

Mayor

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1. How do I contact the Mayor?
2. How can I schedule a tour of City Hall/Ramsey County Courthouse?
3. Who is my Council member?

Mechanical Section

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1. Am I able to do mechanical work in my own home?
2. What mechanical work requires a permit?

Parks & Recreation

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1. Does the Parks and Recreation Department have facilities available to rent?
2. Does Parks have any jobs, internships or volunteer opportunities available?
3. Where do I find maps?
4. Where do I find information about Park's current projects?
5. Where are your Recreation Center Brochures?
6. What do I do with my tree debris?
7. Where do I find information about Emerald Ash Borer?
8. Where do I find Fee Assistance Program info?
9. How do I book a tee time?
10. How do I register for activities?
11. Where do I go to get a permit for a picnic shelter, park or other facility I want to rent?

Parks and Rec Facilities

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1. Who do I contact if a problem arises during my rental?
2. Can I make online reservations?
3. When can I make a reservation for a picnic shelter, pavilion or building?
4. Is there a fee to use a picnic facility?
5. Do I need a deposit to hold a picnic facility?
6. What is the latest I can reserve a picnic facility?
7. Can I use a picnic shelter if it is not reserved?
8. Who do I contact to tour the inside of a picnic facility?
9. What is the difference between a shelter and pavilion?
10. Is there electricity available at the picnic pavilions and shelters?
11. What time will the picnic facility be unlocked for my rental?
12. Can I arrive early to set up and stay late to clean up if no one is using the facility before or after my event?
13. Do picnic facilities have restrooms?
14. Which side of the Como Picnic Pavilion is closest to the parking lot?
15. How many parking permits do I receive with my Irvine Park reservation?
16. Can I consume alcohol in a City park?
17. Can I use a tent or canopy for my event?
18. Do I have to hire a caterer for my event?
19. Do I need a permit to use a fire ring?
20. How do I reserve the ball fields next to the Como Picnic Pavilion?
21. When do the park restrooms open and close for the season?
22. When do the water features at Irvine, Rice, Kellogg, and Mears come on for the season?

Planning and Economic Development

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1. How can I find a job in Saint Paul?
2. What can I do if I own a home in Saint Paul and I am having trouble making my mortgage payment?

Plumbing Section

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1. What is the status of my plumbing permit?
2. How do I acquire a City of Saint Paul Plumbing Certificate of Competency?

Police Department

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1. How do I get a police report?
2. How do I report a crime?
3. Whom do I call to recognize the good work of an officer?
4. Can I pay my fines online?

Preguntas Acerca del Conocimiento Limitado de Inglés

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1. ¿Quién es un individuo de Conocimiento Limitado del Inglés (LEP)?
2. ¿Cuáles son las leyes pertinentes sobre el acceso al idioma para los individuos LEP?
3. ¿Qué es la Orden Ejecutiva No. 13166?
4. ¿Qué se considera un documento esencial?
5. ¿Quién es un recipiente de financiamiento federal?
6. ¿Qué deben hacer los recipientes de fondos federales y agencias federales para cumplir con los requisitos LEP?
7. ¿Cuáles actividades o programas están sujetos a las obligaciones LEP?
8. ¿Quién va hacer cumplir las normas LEP?
9. ¿Cuál es la diferencia entre un miembro del personal bilingüe y un intérprete o traductor?

Procurement (Contract & Analysis Services)

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1. How do I register to do business with the City as a vendor?
2. How do I become certified for the Vendor Outreach Program?

Project Labor Agreements

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1. What factors are considered when using a Project Labor Agreement (PLA)?
2. What criteria does the City require to be included in a PLA?
3. What are the benefits of using a Project Labor Agreement?

Property and Damage Claims or Insurance

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1. How do I submit a claim to the City of Saint Paul for property damage or injury?
2. What is the process once I've submitted a claim to the City?
3. How long does it take for a claim to be processed?
4. If I have questions regarding my tort liability claim, whom do I call?

Property Code Enforcement

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1. How do I report a problem in my neighborhood, or ask for an inspection?
2. How do I report graffiti that needs to be cleaned up?
3. How can I track the city's response to a complaint?
4. What is "Excessive Consumption"?
5. How long does it take to get a property in compliance?

Public Works

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1. How do I report a pothole?
2. How do I report a broken streetlight?
3. How much does it cost to operate & maintain our street lights
4. How do I report a plugged storm drain?

Recycling & Composting

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1. How do I dispose of paint and household chemicals?
2. What type of plastic can I recycle?
3. How do I dispose of yard waste?
4. How do I get a new recycle bin?
5. When is my community clean up event?
6. Where can I recycle my old electronics?

Section 3

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1. What is Section 3?
2. What does the term “Section 3 resident” mean?
3. What does the term Section 3 Business Concern mean?
4. How is “low-income” determined?
5. My question doesn't appear, where do I go for additional information?

Services - Tree Debris

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1. After a damaging storm, what debris does the City clean-up?
2. If a public tree falls in my yard, who is responsible for cleaning it up?
3. If a tree was damaged and debris is blocking a sidewalk or road what should be done?
4. Why isn’t the debris being picked up?

Technical Services Maps

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1. Where do I get a City Map?
2. Where can I get a map of Ramsey County, Minneapolis, or the surrounding areas?
3. Where can I obtain digital map data for the City of Saint Paul
4. Where can I download GIS data for the Metropolitan Area?

Technical Services Plan Analysis

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1. What is an encroachment? and do I need a permit?

Technical Services Records

Show All Answers

1. How do I find my property line?
2. Where can I see the original building plans of my house or business?
3. Where do I get a Birth Certificate, Death Certificate, or Marriage Certificate?

Truth in Sale of Housing

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1. I'm selling my residential property. If I need an inspection, how do I schedule it?
2. Who do I contact for a Truth-in-Sale of Housing Inspection?
3. What is a Truth-in-Sale of Housing Report?
4. If the evaluators find hazards during the inspection, will I have to make repairs?
5. When should the evaluation be done?
6. How long is the Truth-in-Sale of Housing report valid?

Vacant Buildings Section

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1. What are the procedures for getting a building registered as a vacant building - what happens to vacant buildings?
2. When does a building get condemned? What happens when it is condemned?

Vendor Outreach Program

Show All Answers

1. What qualifications are needed to be certified as a Small Business Enterprise?
2. What qualifications are needed to be certified as a Minority-owned or Woman-owned Business Enterprise?
3. What is the difference between the CERT Program and the Vendor Outreach Program?
4. How long is the certification valid?
5. Where can I get additional information and an application for certification?
6. Do you honor any other business certifications?
7. What are the benefits of certification?
8. Once my business is certified, will I automatically receive bid notices?
9. Who can I talk to if I need additional information about the CERT Program or Vendor Outreach Program?
10. How do I find out about contracting opportunities specfic to CERT Program members?
11. Where can I find information about the Neighborhood Stabilization Program?
12. How long is the application review process?
13. I would like to contact the City's buyer to discuss my product or service. How do I contact them?
14. Who can I contact if I have questions about my application?
15. I need help with my application packet. Who can I contact?
16. Is there a cost to apply for certification?

Ward 4

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1. How can I learn more about the Central Corridor Light Rail project?
2. What's a typical day for Councilmember Stark and his staff?
3. Who should I contact if I have a complaint?
4. How can I find out more about a City policy or make a policy suggestion?
5. What's the status of the City's budget situation?
6. How can I become more involved in my neighborhood?

Ward 5

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1. Abandoned vehicle
2. Certificate of Occupancy
3. Complaint
4. Dogs
5. Graffiti
6. Potholes
7. Excessive Consumption
8. Residential Street Vitality Program (RSVP)
9. Snow Emergencies
10. Shoveling
11. Storm Damage
12. Tall grass and weeds
13. Trash
14. Tree Trimming
15. Vacant Building

Warm Air Section

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1. Can I install my own ductwork?
2. Who can install a bathroom exhaust fan?
3. Why is a heat loss calculation required when applying for a furnace replacement permit?
4. When is a "room by room" heat loss calculation required?
5. Who can vent a furnace, water heater, or boiler?

Water Myths

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1. Myth: There are more pollutants in drinking water today than there were 25 years ago.
2. Myth: We shouldn't have to think about drinking water.
3. Myth: Once you use water, it's gone.
4. Myth: Water is fragile and will be ruined by so much use.
5. Myth: We have less water than we did 100 years ago.
6. Myth: New water is better than treated water.

Water Service Facts at a Glance

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1. How many square miles does the SPRWS service?
2. How much water is used?
3. What are the Gross Daily Pumping Capacities?

Water Services

Show All Answers

1. How do I get the water bill in my name?
2. Where is my water meter, and how do I read it?
3. When do you open the Highland Park Water Tower to visitors?
4. How do I determine if I have a toilet leak?
5. When my water first comes out of the tap, it looks cloudy, but then clears up. Should I be concerned?
6. How much should I expect my water bill to be per quarter?
7. What is typical water usage?
8. Why am I being charged a $6.36 fee?
9. Why is my bill so high?
10. I can't pay my entire bill. Will my water be shut off?
11. Can I make an appointment to get my water turned back on?
12. How do I find a leak?
13. The leak isn't from my toilet. How do I find out where it's coming from?
14. Are there are more pollutants in drinking water today than there were 25 years ago?
15. What are the appointment hours for meter repairs?
16. Do you have to come inside the house to turn the water on?
17. Why is there a sewer charge on my bill?
18. How is the sewer charge calculated?
19. Why is my water off?
20. What if I only have cold water?
21. Can I pay my bill over the phone?
22. Can I make a credit arrangement to pay my bill?
23. Can I have a payment automatically deducted from my checking or savings account or my credit card?
24. Where can I pay my bill?
25. Where are you located?
26. What communities are served by SPRWS?
27. Whom do I call if I live in a city to which SPRWS does not supply water?
28. If I have a water emergency, whom do I call?
29. What do I do if water is leaking near the water meter or if water is coming out of the ground in my yard or in the street?
30. I just bought a house and I already have an outstanding water bill. I did not use this water. Do I have to pay for it?
31. Does SPRWS make a profit?
32. How many steps are in the Highland Water Tower?
33. Is the Highland Water Tower still being used?
34. What can I do to improve water pressure?
35. Who is responsible for maintenance of meter valves and the water service?
36. Where does your water come from?
37. What causes occasional taste and odor changes in the water?
38. What are you doing to address taste and odor issues?
39. What is done to ensure the water is safe to drink?
40. What chemicals are added to the water supply?
41. Is the fluoride and chlorine in my drinking water safe?
42. Can I tell if my drinking water is safe just by looking at it, smelling it, or tasting it?
43. What causes the rusty color in my water?
44. What uses the most water in my house?
45. How hard is our water?
46. How does lead get into household water?
47. What can I do to reduce the lead in my water?
48. Do I need a plumbing permit?
49. How do I find out if my water service connection is lead?
50. If my pipes are lead, do I have to replace them?
51. Will you replace the lead pipe if I have a lead service connection?

Workers Compensation

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1. Who is the City's Insurance carrier?
2. If I have additional questions on workers compensation, whom do I call?
3. What is the process for filing a workers compensation claim?
4. What is Managed Care?
5. Does the City of Saint Paul have a Managed Care Preferred Network of providers?
6. Where is the Regions Occupational Health Clinic located?
7. I got a bill from a medical provider I saw for a workers compensation injury. Where do I send the bill for payment?
8. Who is the City's Insurance Company?
9. If I want to know about the State of Minnesota's rules on workers compensation, where can I go?

Youth Job Corps

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1. Where can I find the application?
2. How old do I have to be to apply to the Right Track program?
3. Do I have to live in Saint Paul?
4. Where will I work?
5. Can I work if I have a disability?
6. Will I have a job after I submit my application?
7. When will the application be available?
8. Can I be fired?
9. Can I work if I attend Summer School?
10. How long will my employment last?
11. What will happen if I quit?

Zoning

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1. What is zoning?
2. Who do I talk to about the zoning rules for a particular property?
3. What kind of business can I have in my home?
4. What if my project does not meet the required setbacks, lot coverage, height, etc.?
5. Who in the City makes zoning decisions?
6. Where do I apply for a zoning permit?
7. What is a public hearing?
8. How does a public hearing work?
9. What can I do if I disagree with the decision?
10. How do I find out the results of a hearing I was sent a notice for?
11. I have applied for a zoning permit. When can I expect an answer?
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