Report an Incident to the City

This form will help us identify issues in your area - and address them quickly. Should a problem require urgent attention, please call us immediately at 651-266-8989. For a police or medical emergency, dial 911.

All e-mail concerns will be investigated. If a violation is found, a compliance letter will be issued to the property owner. Depending on the type of violation, the City gives property owners time to resolve most violations; therefore you may not always see immediate results.

Introducing PAULIE: The City's New Online Platform

The City of Saint Paul is now using PAULIE. PAULIE is the City of Saint Paul's new online system for permits, licenses, inspections, complaints, and more. It's mobile-friendly and designed to make doing business with the City easier, faster, and more transparent.

Let us know about an issue by submitting the form below in PAULIE. 

Start a Report an Incident Form

Last Edited: September 17, 2025