About the Office of Technology and Communication

The Office of Technology and Communication (OTC) leverages data and technology to build a City that is safe and welcoming for all. We partner with all city departments to achieve a Saint Paul that works for all.

OTC aspires to be as diverse, inclusive, and innovative as the community we serve and aims to deliver exceptional service and value in service to our residents and employees through effective uses of data and technology.

Service Lines

OTC executes and sustains seven service lines:

  • Security
  • Connectivity - Compute, Network, and Storage
  • Customer Service
  • Digital Services
  • Data & Performance Management
  • Digital Communication
  • Technology Business Management


Our services are powered by highly skilled and talented team members, which include the following teams:

Infrastructure and operations

  • Voice & Data
  • Security
  • Network
  • Server & Storage
  • Database
  • Desktop Support
  • Service Desk

Solutions Design & Delivery

  • Digital Services
  • Enterprise
  • GIS
  • UX & Solutions Architecture

Communications and Digital Media

Technology Business Management

  • Portfolio Management
  • Asset Management

Last Edited: June 7, 2024