Website Policies

Accessibility Policy Privacy Policy

Accessibility Policy

Accessibility Policy for


The City's public website is the primary source of information about City government.  

  • Residents can stay informed of events of the Mayor and City Council. 
  • Businesses can find ordinances and regulations, and can apply for various permits.
  • Citizens can apply to join committees and boards.
  • Visitors and residents can sign up for e-mail notifications for snow emergencies and alerts.   

The City is committed to delivering web content in a way that ensures open accessibility. We recognize that we have a diverse audience and we want to meet their diverse needs.


The City will base its policy on the Web Content Accessibility Guidelines (WCAG). Beginning March 1st, 2016, The City of Saint Paul will strive to meet WCAG 2.0, level "A" for the entire content of  

  • All web pages under web site will follow the WCAG 2.0 "A" standard.
  • All images will include meaningful alternate text.
  • All forms can be submitted without use of a mouse or other pointing device.
  • Links to PDF documents will include descriptive text describing the contents of the document.
  • Links to video and audio media will provide alternate descriptive text.
  • Embedded video and audio will provide alternative descriptive text.
  • Content posted to will be checked for compliance using an approved online tool.


Any non-compliant web page must be addressed within ten (10) business days of discovery.

Inaccessible information can be requested in an alternative format using the contact listed below.  Accessibility requests from individuals with a disability will receive a response within ten business days.   


Please contact the City's webmasters:

  • to notify us of non-compliance with ADA or WCAG, or
  • if you as an individual with disabilities require an alternate version of the information

City of Saint Paul Webmaster

For further information about the City's Equal Access initiatives, please contact the City's ADA Coordinator:

City of Saint Paul ADA Coordinator


Privacy Policy

This policy applies to usage of the City's public web site,

Information Automatically Logged

Every access to this site results in logged information. This information includes:

  • your IP address
  • the page you requested
  • the time of the access
  • the referring page
  • a unique identifier (cookie) from our web server

This information is used primarily for gathering broad demographics in the interest of improving our site. This information is stored indefinitely by the city.

Web Cookies

The City of Saint Paul uses "cookies" on this web site to better track how people use the site. These cookies convey no personal information about the user. Cookies allow us to see the "flow" of pages as people use the site.

Disabling cookies in your web browser will not prevent you from using this site.

Links to External Sites

Our site contains links to other websites that are outside the control of the City. The City is not responsible for the content or privacy practices of these external sites.  

If you feel that a website we are linking to is inappropriate, please let us know by emailing the webmaster.

Information Collected From Forms and Email

The City of Saint Paul applies the same privacy to incoming information:

  • through a form on the web
  • through e-mail
  • through phone calls
  • through in-person conversation

Contact information is generally optional. We will not sell, rent, or lease this information to third parties. All information collected is subject to the Minnesota Government Data Practices Act. This classifies certain information so that it is available to the public on request.  

Acceptance of Policy

The use of our website signifies your acceptance of this privacy policy. If you do not agree to this policy, please do not use this website. The City reserves the right to change, modify, add or remove portions of this policy at any time. Please check this page periodically for changes.  You may also subscribe to receive e-mail notifications when the privacy policy changes (link to be determined).

Contacting the Web Site Maintainers

Please direct questions or comments about this site to:

The City of Saint Paul Webmaster <>