Who We Are

View of a water tower with Saint Paul skyline in the distance

Saint Paul Regional Water Services (SPRWS) is the public drinking water utility for the city of Saint Paul and surrounding suburbs. We've been a public water utility since 1882, and our origin traces to a private company formed in 1869.

SPRWS serves approximately 450,000 customers. In order to meet this demand for reliable, high-quality drinking water, we treat and pump an average of 40 million gallons of water per day - enough to cover an entire football field in 93 feet of water.

No taxes are used to support the utility. The utility is self-supporting with revenue obtained through the sale of water and payment for services.

Customer Parking Changes October 22 - 27

Beginning on October 22nd, customer access to Saint Paul Regional Water Services will be from Larpenteur Avenue on to Sylvan Street only, and our regular customer and accessible parking spots will be unavailable. The Rice Street entrance and Water Works Road will only be available to warehouse delivery vehicles. Parking is permitted in designated and marked areas only; the remainder of the parking lot is closed due to resurfacing work.

The drive-up payment drop box will be unavailable during this time. The walk-up drop box near the front building entrance will remain available.

Parking lot resurfacing work is scheduled for completion on October 27th and all roads and parking spots will reopen once completed. Signs will be posted to clearly direct customers and mark what is available during resurfacing.

For more details, refer to the map below:

Map showing temporary parking lot changes at SPRWS administration building

Watering Restrictions are Lifted as of September 24

With recent rainfalls across the state, SPRWS is lifting watering restrictions for its customers. Read more here: Watering Restrictions Lifted

Water conservation is encouraged.

Billing and Payment

Pay a bill online    Moving and water service transfers    Call customer service    Email customer service

We accept a wide variety of payment methods and have options available for automatic payments. For more information, visit our billing and payment page. If you have questions or need assistance regarding billing or payments contact SPRWS customer service using the buttons above or one of the methods below:

By phone:
651-266-6350
7:30 am - 4:30 pm, Monday - Friday

In person:
1900 Rice St.
Saint Paul, MN 55113
8:00 am - 4:30 pm, Monday - Friday

Award Winning Water

SPRWS 2021 Best in Glass Winner - Minnesota's Best Tasting Water

Saint Paul Regional Water Services (SPRWS) was voted the winner of the 2021 “Best in Glass” drinking water taste test at this year’s Annual Conference for the Minnesota Section of the American Water Works Association (MN AWWA), held in Duluth, Minnesota.

The competition is judged by a panel of water industry experts who complete a blind taste-test and consider taste, color, odor and mouth feel. Water entered into the competition must meet all state or federal drinking water requirements during the previous calendar year to qualify.

“Our water is second to none,” said Mara Humphrey, president of the Board of Water Commissioners. “There is a reason that St. Paul has some of the best breweries in the state: We have the best water.”

SPRWS was the unanimous winner amongst the judges, and in addition to the trophy now advances to the Best of the Best water taste test at the 2022 Annual Conference of the American Water Works Association where it will compete against other section winners from across the country.

Full "Best in Glass" Press Release

Construction Projects

Six construction workers installing a 36" ductile iron pipe

We operate and maintain a complex system of water supply, treatment, and distribution infrastructure. To guarantee the performance and longevity of this system, SPRWS makes significant investments in infrastructure replacement and installation projects. Our employees work 24 hours a day, 365 days a year to ensure this system continues to produce and supply high-quality water.

For more information about some of these ongoing and upcoming projects, refer to the links below:

2021 Water Main Construction Projects

Water main construction projects often involve temporarily closing streets, and may require placing affected customers on temporary water mains. These projects are vital for maintaining the water distribution system that delivers water from our treatment plant to homes and businesses. We replace and install several miles of water main each year.

Water Treatment Plant Improvements

While current water quality remains exceptional, SPRWS is proactively looking towards the future and planning to make significant improvements to the McCarrons water treatment plant. Most of the changes to the facility will be targeted at improving reliability and flexibility and will enable the utility to continue to meet the needs of customers in the future. Overall, SPRWS expects to replace roughly 2/3rds of the existing treatment process with more modern technology.

Highland Park Reservoir Demolition

Highland Reservoir Number 1 has been out of commission since 2014 due to declining water usage. It is being permanently removed. Upon completion of the reservoir’s removal, the site will be grassed open space and is intended to be re-purposed by St. Paul Parks and Recreation for future use.

Grant Money is Available for Lead Service Line Replacements in 2021

Grant money is available for all 2021 lead service line replacements.

Want to find out more? Contact us at 651-266-6270 weekdays from 7:30 a.m. - 4:00 p.m. or email us.

If a property owner outside a street maintenance project elects to replace their portion of the lead service line, we will replace the portion within the right of way at no cost to the property owner.

To find out what material is used in your water service line, you can look up your address on our service material map or call us at 651-266-6270.

Last Edited: October 19, 2021