Saint Paul Regional Water Services

Who We Are

Saint Paul Regional Water Services (SPRWS) is the public drinking water utility for the city of Saint Paul and surrounding suburbs. We've been a public water utility since 1882, and our origin traces to a private company formed in 1869.

SPRWS serves approximately 450,000 customers. In order to meet this demand for reliable, high-quality drinking water, we treat and pump an average of 40 million gallons of water per day - enough to cover an entire football field in 93 feet of water.

No taxes are used to support the utility. The utility is self-supporting with revenue obtained through the sale of water and payment for services.

Billing and Payment

Pay a bill online    Moving and water service transfers    Call customer service    Email customer service

Our automated phone system will be unavailable from
9 a.m. – 2 p.m. on Thursday, Sept. 21 
due to maintenance. 
You will not be able to make payments or check your account
using the automated phone system during that time.

You can call Customer Service for assistance at 651-266-6350. 
Press “0” to talk to a representative.

We apologize for any inconvenience.

We accept a wide variety of payment methods and have options available for automatic payments. For more information, visit our billing and payment page. If you have questions or need assistance regarding billing or payments contact SPRWS customer service using the buttons above or one of the methods below:

By phone:  
651-266-6350  
7:30 am - 4:30 pm, Monday - Friday

In person:  
1900 Rice St.  
Saint Paul, MN 55113  
8:00 am - 4:30 pm, Monday - Friday

Lead Free SPRWS

Lead Free SPRWS is a 10 year plan to replace all lead water service lines in the SPRWS service area at no cost to property owners.

Visit our Lead Free SPRWS page for more information.

Received a letter that your property is eligible in 2023? Search for and click on your address in our service material map and complete the intent form linked in the pop-up to start the replacement process.

Construction Projects

We operate and maintain a complex system of water supply, treatment, and distribution infrastructure. To guarantee the performance and longevity of this system, SPRWS makes significant investments in infrastructure replacement and installation projects. Our employees work 24 hours a day, 365 days a year to ensure this system continues to produce and supply high-quality water.

For more information about some of these ongoing and upcoming projects, refer to the links below:

Water Treatment Plant Improvements

While current water quality remains exceptional, SPRWS is proactively looking towards the future and planning to make significant improvements to the McCarrons water treatment plant. Most of the changes to the facility will be targeted at improving reliability and flexibility and will enable the utility to continue to meet the needs of customers in the future. Overall, SPRWS expects to replace roughly two-thirds of the existing treatment process with more modern technology.

2023 Water Main Construction Projects

Water main construction projects often involve temporarily closing streets, and may require placing affected customers on temporary water mains. These projects are vital for maintaining the water distribution system that delivers water from our treatment plant to homes and businesses. We replace and install several miles of water main each year.