Saint Paul Regional Water Services

Grant Money is Available for Lead Service Line Replacements in 2021

Grant money is available for all 2021 lead service line replacements.

Want to find out more? Contact us at 651-266-6270 weekdays from 7:30 a.m. - 4:00 p.m. or email us.

If a property owner outside a street maintenance project elects to replace their portion of the lead service line, we will replace the portion within the right of way at no cost to the property owner.

To find out what material is used in your water service line, you can look up your address on our service material map or call us at 651-266-6270.

Billing and Payment

Pay a bill online    Moving and water service transfers    Call customer service    Email customer service

We accept a wide variety of payment methods and have options available for automatic payments. For more information, visit our billing and payment page. If you have questions or need assistance regarding billing or payments contact SPRWS customer service using the buttons above or one of the methods below:

By phone:
651-266-6350
7:30 am - 4:30 pm, Monday - Friday

In person:
1900 Rice St.
Saint Paul, MN 55113
8:00 am - 4:30 pm, Monday - Friday

Keep Hydrants Clear of Snow

Use the hydrant map to locate a fire hydrant near you, then help our community stay safe by keeping it clear of snow. The fire department depends on this for fast access in times of emergency.

Snow should be removed from the hydrant to the street, and for at least three feet around the hydrant on all other sides.

Award Winning Water

Saint Paul Regional Water Services (SPRWS) was voted the winner of the 2021 “Best in Glass” drinking water taste test at this year’s Annual Conference for the Minnesota Section of the American Water Works Association (MN AWWA), held in Duluth, Minnesota.

The competition is judged by a panel of water industry experts who complete a blind taste-test and consider taste, color, odor and mouth feel. Water entered into the competition must meet all state or federal drinking water requirements during the previous calendar year to qualify.

“Our water is second to none,” said Mara Humphrey, president of the Board of Water Commissioners. “There is a reason that St. Paul has some of the best breweries in the state: We have the best water.”

SPRWS was the unanimous winner amongst the judges, and in addition to the trophy now advances to the Best of the Best water taste test at the 2022 Annual Conference of the American Water Works Association where it will compete against other section winners from across the country.

Full "Best in Glass" Press Release

Construction Projects

We operate and maintain a complex system of water supply, treatment, and distribution infrastructure. To guarantee the performance and longevity of this system, SPRWS makes significant investments in infrastructure replacement and installation projects. Our employees work 24 hours a day, 365 days a year to ensure this system continues to produce and supply high-quality water.

For more information about some of these ongoing and upcoming projects, refer to the links below:

Water Treatment Plant Improvements

While current water quality remains exceptional, SPRWS is proactively looking towards the future and planning to make significant improvements to the McCarrons water treatment plant. Most of the changes to the facility will be targeted at improving reliability and flexibility and will enable the utility to continue to meet the needs of customers in the future. Overall, SPRWS expects to replace roughly two-thirds of the existing treatment process with more modern technology.

2021 Water Main Construction Projects

Water main construction projects often involve temporarily closing streets, and may require placing affected customers on temporary water mains. These projects are vital for maintaining the water distribution system that delivers water from our treatment plant to homes and businesses. We replace and install several miles of water main each year.