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COVID-19 Water Treatment Removes Coronavirus

We want to emphasize that our water supply is safe and secure. Find additional information on Covid-19 and tap water. Saint Paul Regional Water Services’ drinking water treatment process effectively safeguards our customers from viruses such as the coronavirus.

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Our payment system will be unavailable from
8 p.m. on Friday, June 18  until 2 a.m. on Saturday, June 19 
due to maintenance.

You will not be able to make payments or check your account
using the automated phone system or bill pay website during that time.
We apologize for any inconvenience.


To pay a bill, visit our bill pay site. For more information, visit our billing information page.

Get help paying your bill.

Moving? Read about the process and then call customer service at 651-266-6350 (press "0" to speak to a representative).

Pay Your Bill Online
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Water Shut Offs Suspended

Saint Paul Regional Water Services’ customers will have water service regardless of ability to pay.

Shut Offs Suspended

Safety in the Community

Water is essential. So are our workers.


To learn more about ongoing and upcoming construction visit our water construction projects page.


Learn where our water comes from (video: 3:52) and follow the path our water takes (interactive story).

Another view of where our water comes from, (Video: 4:12) presented by one of our suburban customers, Maplewood. (A more global view of water sources in the state and how it is important to be good stewards of water, as that water flows into the Mississippi River, our source for drinking water.)

Lead and Household Water

Information about lead and household water can be found on our dedicated page, in an interactive story, and in a video on reducing your exposure (3:12).


Watch how to use your water meter to find leaks (4:46) and visit our leaks page for more information.


Water Meter Lawsuit

A settlement agreement was approved by the Board of Water Commissioners in a class action lawsuit related to fixed fees charged in the past to single family homes with one-inch water meters. 
The court approved the settlement. 
Credits (for current Saint Paul Regional Water customers) or refunds (for former customers) were done automatically.


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Last Edited: June 17, 2021