PAULIE Down for Maintenance April 1st-6th
PAULIE will be unavailable from Wednesday, April 1st, and will return Monday, April 6th. All functions will be unavailable as we upload 20+ years of data from our legacy systems.
Scheduled inspections and appointments are still being honored, but data and inspection entry are paused. While our office remains open, our staff are unable to process new applications, permits, and/or licenses until April 6th.
Introducing PAULIE: The City's New Permitting and Licensing Platform
PAULIE is the City of Saint Paul's new secure online system for permits, licenses, inspections, complaints, and more. This new platform:
- Provides a secure, mobile-friendly way to submit and track applications.
- Centralizes the licensing and permitting process, from application through inspection and renewal.
Learn how to apply through PAULIE and get answers to common questions.
Who We Are
DSI is a multi-disciplinary regulatory organization that works to promote safety and wellness where we live and work, prevent life and property loss, support neighborhood vitality, and promote equitable, innovative, and sustainable solutions that work for all.
What We Do
Each year, the department certifies more than 4,000 residential and commercial buildings are safe and habitable; processes more than 32,000 permits; and issues more than 200 types of business licenses. Animal Services provides care for more than 2,000 dogs, cats, and critters at the City's shelter annually. DSI also oversees the City's central information line, ensuring an average of 80,000 customers each year get their questions and concerns resolved.
