Saint Paul Parks & Recreation COVID-19 Updates

Dear Patrons,

In alignment with the latest guidelines from the Minnesota Department of Health, we have made the decision to close all Saint Paul Parks and Recreation buildings to the public, including recreation and community centers, municipal athletic facilities, Great River Water Park, and Como Park Zoo and Conservatory. All events, rentals, programs, and activities are canceled through Sunday, May 10. 

Our top priority is ensuring our Parks and Recreation Department can respond to the needs of our community, while taking precautionary steps to maintain the health and safety of our staff. During this period of closure, we will be thoroughly cleaning our facilities and will continue to maintain the essential internal functions of the parks and recreation system.  

We will keep you informed as new information is available. In the meantime, important public health information, and additional information about the City’s response can be found at stpaul.gov/coronavirus.

Thank you for your understanding.

Saint Paul Parks and Recreation Logo

Contact Us

Saint Paul Parks & Recreation Department
ParksCustomerService@ci.stpaul.mn.us
Ph: 651-266-6400

Monday – Friday
​7:30am – 4:30pm 

Recommendations for Park Visitors:

While Saint Paul Parks and Recreation public buildings are currently closed in response to COVID-19, our parks and outdoor open spaces remain open for public use. We encourage all park users to follow these recommendations:

  • Refrain from using parks or trails if you are sick or are exhibiting symptoms of COVID-19, such as fever, cough, or shortness of breath. 
  • Refrain from using parks or trails if you are at a higher risk of illness
  • Observe CDC’s minimum recommended social distancing of 6 feet from other individuals at all times. If this is not possible, find an alternate location or depart that space.
  • Follow CDC’s guidance on personal hygiene before, during, and after use of parks or trails. This includes:
    • Washing your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol.
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Follow CDC guidance on the recommended size of social gatherings including outdoor picnicking, pick-up sports and other group hangouts, and maintain a 6 foot distance at all times. The CDC recommends avoiding gatherings of 10 or more people.
  • See additional information from the CDC on protecting yourself and your family from COVID-19.

PLEASE NOTE: All Saint Paul Parks and Recreation public buildings are currently closed, including recreation and community centers, municipal athletics, Great River Water Park, and Como Park Zoo & Conservatory. Saint Paul Public Libraries are also closed to the public.

Refunds/Rescheduling:

Recreation & Community Centers:

  • All events, rentals, programs, and activities are canceled through Sunday, May 10.
    • Events, rentals, programs, and activities which have already met prior to our cancellation will be issued a prorated refund for the remaining dates.  
    • Full refunds will be granted for events, rentals, programs, and activities which have not yet met.
    • All refunds will be automatically issued as credits on your ActiveNet account.
    • Permit holders of impacted rentals will be contacted with further information.
      • We are unable to reschedule existing permits, or issue new permits at this time. We hope to begin processing these requests again soon.
  • Currently, there is no change to our refund policy for events, rentals, programs, and activities beyond May 10. This may change as new information becomes available, so if possible, we ask that you hold off on refund requests for dates beyond May 10 at this time. If you must request a refund now, please understand that due to the current situation, it may be two or more weeks before your refund request can be processed. 

Permit Office (Parks, Walk/Runs, Pavilions, Shelters):

  • All private events through May 10 will be canceled and full refunds will be given.
  • Account credits will also be issued for transactions made with cards that have now expired. If you have an event or rental taking place anytime after May 10 and wish to cancel, you may do so now, but our refund policy remains unchanged. Requests to reschedule events taking place May 10 or later will not be taken until April 1.
  • Until further guidance from the CDC or MN Department of Health, we will only issue new permits or reschedule events or rentals for dates of July 1 or later, if space is available.

Harriet Island & Citywide (events booked out of the Harriet Island office): 

  • All private events through May 10 will be canceled and full refunds will be given.  At this time, all other events are on as planned. If a client chooses to cancel an event after May 10, they may reschedule the event within one year or receive a refund of 50% of their deposit. 

Como Park Zoo & Conservatory:  

  • All private events through May 10 will be canceled and refunded for rental.  Lancer Hospitality will work directly with clients that have catering contracts.