FAQs and Who to Contact

 

Call your Hauler

Call the City's Garbage Program Other Action
Who is my garbage hauler?    

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Enter your address into this map and it will tell you the name of your hauler and their contact information.
How do I dispose of ____________?    

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If you have an item to dispose of and you are unsure if it is recyclable or allowed to be placed into your garbage, please visit the Ramsey County A to Z Recycling & Disposal Guide here.  They can also be reached by phone at 651-633-3279.

Someone dumped garbage by my garage / in my alley / on my boulevard.

 

 

 

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Call The Department of Safety and Inspections at 651-266-8989 if the items are not on private property, or submit an online incident report by clicking here.  If the items dumped are on private property, they then become the responsibility of the property owner to dispose of. 

My Garbage was not picked up.

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Call your garbage hauler directly.  Once notified, they will have a return collection scheduled within 24 hours.

My Recycling was not collected today.

 

 

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Call Eureka Recycling at 651-222-7678. 

I want to schedule bulky item pick up.

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Contact your garbage hauler directly and they will schedule with you the pick up of your large item.

 

I received a collection notice from the City for my garbage.

 

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Call the Citywide Coordinated Garbage Program at 651-266-6101.  If you want to pay the invoice, you can make a payment online here, or you can mail in your payment to the St. Paul Assessment Office.  The City of St. Paul is unable to accept payments by telephone.

I want to dispute my garbage bill.

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Call your garbage hauler to dispute your current quarter garbage bill.  If you received a notice from the city for a previous quarter's garbage bill, call the Citywide Coordinated Collection to schedule a hearing for a notice that you received from the City.

My garbage cart is damaged / missing.

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Call your garbage hauler directly and they will schedule the delivery of a replacement cart with you.

I just purchased / sold my home and need to change the billing.

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After the closing, call your garbage hauler directly – they can then have service set up in your name and remove the previous owners from the garbage billing.

I just rented a house and I have to pay for garbage service.

 

 

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You will make the arrangements with your landlord regarding paying the garbage bill.  It is a requirement that the property owner is required to be billed for garbage service, not the tenant.

I have extra garbage that won’t fit into my garbage cart. 

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Place your bags next to your cart and the hauler will collect them with your regular garbage collection.  If you have more than 3 extra bags, it is suggested that you contact your garbage hauler to notify them.  There is a charge of $3.00 per extra bag collected.

 

Last Edited: December 23, 2020