Who is Responsible for Shoveling Sidewalks?

Property owners or managers are responsible for clearing sidewalks of snow and ice in front of their home or business within 24 hours of the most recent snowfall or ice accumulation. Saint Paul City Ordinance requires snow and ice to be removed from sidewalks within 24 hours; please read Chapters 113 and 114 of the Saint Paul Legislative Code for more information.

Reporting a Sidewalk Violation

To report a sidewalk that’s a safety hazard and needs shoveling, use the online Complaint form, email us, or call 651-266 - 8989. We will need the street address of the property; please check first to be certain it’s within City limits. Complaints about snow that needs to be cleared at Metro Transit bus shelters and benches may also be made directly by calling MTC at 612-373-3333; ask to be connected to Shelter Maintenance. 


The City will send a letter to the property owner and occupant requesting that the sidewalk gets shoveled as soon as possible. A Code Enforcement Inspector will then inspect the sidewalk, typically 48 hours after the letter is sent. If the owner does not or is not able to comply, the City may send a crew to clear the sidewalk, and bill the property owner for the work.

Shoveling Tips

  • Shovel sidewalks on all sides of your property, the full width of the sidewalk down to the bare pavement.
  • Remove all ice from sidewalks. After the sidewalk is clear, sprinkling a little sand can help prevent slipping on frosty sidewalks.
  • Pile snow onto your yard and boulevard. It's against the law to shovel snow into streets and alleys.
  • If you have a corner property, clear curb cuts at corners and crosswalks to the street gutter. Yo are not required to clear snow ridges or piles left by plows beyond the gutter--City crews sometimes return to do that but if they can't your neighbors would appreciate it if you could clear an opening and get through.

Additional Information 

Sidewalk Shoveling Video




Last Edited: January 29, 2021