Contact Us

Telephone Numbers

Board of Water Commissioners
Board of Water Commissioners page

Customer Service - 651-266-6350
Office Hours: 8 am - 4:30 pm, Monday - Friday
Phone Hours: 7:30 am - 4:30 pm, Monday - Friday

During business hours: 
Services include change of address, billing, water service restoration

24-hour service via automated phone system:
Services include account information, credit card payments on account
(The system accepts Visa, Mastercard, American Express, and Discover)

Dispatch Office / Emergencies - 651-266-6868
24 Hours - Services include water main, hydrant, and street repair; after-hour water service restoration

Meter Operations - 651-266-6850
Office Hours: 7:30 am - 4:00 pm, Monday - Friday
Services include meter reading and repair

Engineering - 651-266-6270
Office Hours: 7:30 am - 4:00 pm, Monday - Friday
Services include permits, water service installations, lead replacement

Plumbing Inspection 651-266-6270
Office Hours: 7:30 am - 4:00 pm, Monday - Friday

Water Quality/Lab 651-266-1635
Office Hours: 8:00 am - 4:30 pm, Monday - Friday

Email

Email Us

This email address is monitored Monday - Friday, during regular business hours, except holidays.

If you have an emergency, call the 651-266-6868 number, 24/7.

Office Location

McCarrons Center
1900 Rice Street
Saint Paul, MN 55113-6810

McCarrons Center Map (PDF)
Area Map (PDF)