Contact Us

Telephone Numbers

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Customer Service - 651-266-6350
Office Hours: 8 am - 4:30 pm, Monday - Friday
Phone Hours: 7:30 am - 4:30 pm, Monday - Friday

Change of address, billing, water service restoration
24 hours: Account information, Credit card payments on account
(We accept Visa, Mastercard, American Express, and Discover.)

Dispatch Office / Emergencies - 651-266-6868
24 Hours - Water main, hydrant, street repair; after-hour service restoration

Meter Operations - 651-266-6850
Office Hours: 7:30 am - 4:00 pm, Monday - Friday
Meter reading and repair

Engineering - 651-266-6270
Office Hours: 8:00 am - 4:30 pm, Monday - Friday
Permits, water service installations, lead replacement

Plumbing Inspection 651-266-6270
Office Hours: 8:00 am - 4:30 pm, Monday - Friday

Water Quality/Lab 651-266-1635
Office Hours: 8:00 am - 4:30 pm, Monday - Friday

Email

Email Us

Office Location

McCarrons Center
1900 Rice Street
Saint Paul, MN 55113-6810

McCarrons Center Map (PDF)
Area Map (PDF)