Contact Us

If you have an emergency, call 651-266-6874.

Contact information for Board of Water Commissioners members.

Telephone

Customer Service - 651-266-6350
Phone Hours: 7:30 am - 4:30 pm, Monday - Friday
Office Hours: 8:00 am - 4:30 pm, Monday - Friday

During business hours: 
Services include change of address, billing, water service restoration.

24-hour service via automated phone system:
Services include account information and credit card payments on account (the system accepts Visa, MasterCard, American Express, and Discover).

Dispatch Office / Emergencies - 651-266-6874
24 Hours
Services include water main, hydrant, and street repair; after-hour water service restoration

Meter Operations - 651-266-6850
7:30 am - 4:00 pm, Monday - Friday
Services include meter reading and repair

Engineering - 651-266-6270
7:30 am - 4:00 pm, Monday - Friday
Services include permits, water service installations, lead replacement

Plumbing Inspection - 651-266-6270
7:30 am - 4:00 pm, Monday - Friday

Water Quality/Lab - 651-266-1635
7:30 am - 4:30 pm, Monday - Thursday
7:30 am - 3:30 pm,  Friday

Email

Email us
Monitored during regular business hours Monday - Friday, except holidays.

Office Location

1900 Rice Street
Saint Paul, MN 55113-6810