The Customer Service office is open from 8:00 am - 4:30 pm.
You can contact us at 651-266-6350 from 7:30 a.m. - 4:30 p.m. or via email.
We can help with a change of address, billing, water service restoration, or direct you to the correct department.
Communities We Serve
We provide retail services, including billing and infrastructure maintenance, to:
- Falcon Heights
- Saint Paul
- West Saint Paul
- Mendota Heights
We provide water directly to small numbers of residents in:
- South Saint Paul
- Sunfish Lake
We provide wholesale services, in which we deliver the water to the city while the city maintains the water system and bills its own customers, to:
- Little Canada
Customer Service Connections
Each quarter a customer newsletter is produced with news and information about the utility. To view online requires Adobe Acrobat Reader.
For a print version, please call Customer Service during business hours.