Only the assistant chief of the patrol operations division, the assistant chief of the major crimes, the assistant chief of support services and administration division, the chief of police, or his/her designee (impound lot manager, for example) are authorized to forgive any part of towing, administrative, and storage charges. After normal business hours the watch commander can contact the on-call chief and request authorization to forgive any part of towing, administrative, and storage charges.
All requests to forgive any part of such fees must be brought to the attention of the commander of the unit holding the vehicle before the vehicle is released.
Towing and storage charges may be forgiven in whole or in part only when one or more of the following circumstances exist:
- When the vehicle is towed under an administrative police tow for investigative purposes and if the vehicle belongs to the victim or another person who is not involved in the incident.
- Storage charges while a vehicle is on hold.
- When a car belongs to a criminal suspect who later is cleared.
To request for fees to be forgiven, the employee must make that request in writing. A supplement report is required. If approved, the report, noting authorization, must be forwarded to the impound lot by fax or inter-office mail.
Revised July 1, 2011