Operations & Service to the Community
To foster a more inclusive and accessible hiring experience, we are implementing the following initiatives:
- Enhanced Accommodation Access: Every job posting will include a direct link to the City’s accommodation request form to ensure applicants can easily seek support as needed.
- Community Engagement: We will maintain open lines of communication with local service organizations such as MSS, ARC, Fraser, Autism Society, Easter Seals, and PPL. This collaboration will keep their communities informed of current job opportunities and help facilitate accommodations to ensure qualified individuals can fully participate in the hiring process.
- Equity Seminars on Disability Inclusion: We will host two sessions annually as part of our equity seminar series focused on disability rights and inclusive hiring practices.
- Barrier Identification and Proactive Solutions: Our team will regularly evaluate recruitment and application procedures to identify hidden barriers and implement strategies that open pathways to employment for individuals with disabilities.
- Alternative Application Methods: We will offer paper applications and provide the option for applicants to request in-person or phone assistance with completing application materials.
- Mock Interviews and Job Readiness Support: Through partnerships with organizations such as HIRED, we will offer mock interviews to help prospective applicants prepare for the City’s hiring process.
- Staff Training on Accessibility: All front-facing staff—including front desk, reception, and phone operators—will receive training on accessibility best practices. Additionally, all employees will be offered comprehensive training on inclusive hiring and accommodation procedures.
- Accessible Hiring Manual: We will distribute a standardized Hiring Manual to all departments, detailing best practices for equitable and accessible interviews. This resource will include guidance on recognizing and accommodating non-visible disabilities, and when to consider skill demonstrations or probationary trial periods as alternatives to traditional interviews.
By taking these steps, the Talent and Equity Resources department reaffirms its commitment to building a workforce that is inclusive, diverse, and accessible to all individuals, including those with disabilities.
