Community Relations

Overview

 

This division is responsible for:

  • Assisting internal and external customers
  • Overseeing total quality improvements that affect citizens and department members
  • Community outreach
  • Recruiting
  • EMS Academy recruiting
  • Fire Explorer program
  • Promotional testing
  • Screening of firefighters
  • Limited English Proficiency (LEP) compliance
  • Americans with Disabilities (ADA) compliance
  • Creating a diverse workforce that resembles the community we serve

Services provided to department members include :​

  • Diversity awareness training promoting
    • Positive working relationships
    • Positive relations with the public
    • Understanding of the various backgrounds of our members

 

How We Create a Better Work Environment

  • We recognize the large pool of young people in Saint Paul who have the potential for successful careers as firefighters, paramedics, and inspectors. We are making inroads with Saint Paul Schools, encouraging students to consider these careers and to plan their studies accordingly. The City's Human Rights & Equal Economic Opportunity and Human Resources Department assists us in our recruitment and selection efforts.
  • We emphasize behavioral skills which promote cooperation in the workplace by acting as liaisons to employees who may need assistance in seeking solutions to problems they are experiencing within the workplace or off the job.