City of Saint Paul Departmental ADA Transition Plans
Saint Paul's Enterprise Approach
Because Saint Paul is committed to fairness and inclusion, we’re updating and creating ADA Transition Plans and creating new ones where needed. We’re making changes to the Public Works and Parks plans and also writing separate plans for each City department. In Saint Paul, we’ll focus not just on places like rec centers or libraries, but also on planning to make sure everything inside is accessible for people with disabilities too.
Americans with Disabilities Act (ADA)
Duties to the Public under the Americans with Disabilities Act (ADA)
The City of Saint Paul will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
Request for Access to Services, Programs, or Activities Under the ADA
Under the ADA, community members living with a disability, are entitled to request a reasonable accommodation to access and utilize the City’s facilities, programs, and services. Please complete the Request for Access Form and contact the office of the Title II ADA Coordinator as soon as possible, but no later than 48 hours before needed.
ADA Grievance Procedure
If you have a complaint that a space, program, or service is not accessible to people living with disabilities, please fill out this form and send it to the ADA Coordinator.
Examples of issues to report include:
- Physical
- a lack of wheelchair ramp or damaged ramp to a city building
-Program & service issues
- Having an ADA accommodation request to participate in a City program denied
-Communication
- An American Sign Language (ASL) interpreter not being provided at a public City of Saint Paul meeting after you asked for it
LIMITED ENGLISH PROFICIENCY (LEP)
As Minnesota’s capital city, Saint Paul is full of culture and diversity. The City is dedicated to making sure everyone can use its facilities, services, programs, and activities, no matter what language they speak. People with Limited English Proficiency (LEP) who live, work, or visit here have the right to meaningful access to City services.
Website Accessibility Policy
- The City's public website is often the main source of information for community members.
- The City is committed to delivering web content in a way that ensures open accessibility. We recognize that we have a diverse audience, and we want to meet the diverse needs.
- The City of Saint Paul’s goal is to meet WCAG 2.0, level "A" for the entire content of www.stpaul.gov. Please check back for updates.
