Contact

Guidelines

1. When to Use

   • To provide users with clear and centralized contact information for support, inquiries, or feedback.
   • When users may need multiple ways to reach the organization (e.g., email, phone, form submission).
   • On pages where user questions or issues are common and immediate assistance is expected.
   • As a dedicated section on websites or apps, particularly for service-oriented organizations.

2. What to Avoid

   • Overloading the section with unnecessary information or multiple unrelated contacts that may confuse users.
   • Not specifying how users can reach out (phone, email, fax).
   • Forcing users to use a single channel when multiple options are expected or required.

3. Accessibility Tips

   • Ensure all fields have descriptive labels and proper instructions.
   • Information can be displayed as hyperlinks or in a button style.