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Impacted Services

Protecting public health and safety is a priority for the City of Saint Paul as we work with our staff to minimize the spread of COVID-19. Most of our services may be accessed online or over the phone. The Department of Safety and Inspections (DSI) is creating new ways to serve in alignment with public health guidance throughout all phases of the pandemic. 

We support limited public contact; however, customers who need to come into DSI’s offices at 375 Jackson will enter from the skyway. A drop box for forms, plans and more is onsite, as well as a phone if you have questions. For everyone’s safety and to slow the spread:   

  • We wear masks at DSI and throughout the building at 375 Jackson Street so be prepared to Mask Up;  

  • We socially distance at DSI; and 

  • We ask you to refrain from visiting us if you are sick. 

Customers are advised to follow the recommendations of the Centers for Disease Control and Preservation (CDC), Minnesota Department of Health (MDH) and Saint Paul – Ramsey County Public Health to ensure the safety of all Saint Paul residents and visitors. 

To learn more about the City of Saint Paul's COVID-19 response, subscribe to City of Saint Paul Updates and visit stpaul.gov/coronavirus

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    Permits and license applications can be emailed or faxed in. Confidential and financial information should be faxed or dropped off. Finalized permits and receipts will be mailed or emailed to customers.  

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    All Site Plans submitted are now being reviewed electronically through Electronic Plan Review. Applications may be downloaded here

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    Building Plan Review services are by appointment only. Call 651-266-9007 or email DSI-BuildingPlanReview@ci.stpaul.mn.us 

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    Dog license applications may be downloaded here

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    Looking to pay a bill? Many fees can be paid online with a customer number and invoice or bill number here.

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    If you’re planning to open a business, call or email a Project Facilitator to schedule a virtual meeting.  

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    Field inspections have continued uninterrupted; call 651-266-8989 if you have a question about a scheduled inspection.

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    The Board of Zoning Appeals hearings are conducted online at 3:00 p.m. every other Monday. For information or questions contact Matthew Graybar at matthew.graybar@ci.stpaul.mn.us  

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    Those who have questions or need to discuss any matter with DSI staff may do so by calling 651-266-8989, 7:30 a.m. to 4:30 p.m.  

Last Edited: November 20, 2020