Introducing PAULIE: The City's New Permitting and Licensing Platform

PAULIE is the City of Saint Paul's new secure online system for permits, licenses, inspections, complaints, and more. This new platform: ​​

  • Provides a secure, mobile-friendly way to submit and track applications.​
  • Centralizes the licensing and permitting process, from application through inspection and renewal.​

Learn how to apply through PAULIE and get answers to common questions.

Learn More About PAULIE

What to Know Before Applying for a Permit 

The City of Saint Paul is making an important and necessary shift in how we deliver permitting and licensing services. Even before the recent digital security incident, we had begun modernizing our legacy systems (ECLIPS and AMANDA) to better serve the community. Those recent events have reinforced the need to move more quickly, and as a result, we are accelerating the launch of our new PAULIE system.  

Starting on September 15, City staff will begin using PAULIE to process backlogged permit applications.

What You Can Expect 

  • September 15: Internal Launch - City staff will begin using PAULIE to process backlogged applications and prepare the system.
  • September 15-16: DSI Closure - DSI closed to prepare for the launch of PAULIE. Staff will conduct scheduled inspections and appointments only.
  • September 17: Public Launch - PAULIE will officially open for contractors, homeowners, developers, businesses, and the public to access licensing and permitting services.

If you have questions, email DSI-InformationAndComplaints@ci.stpaul.mn.us for general inquiries, or DSI-BuildingPlanReview@ci.stpaul.mn.us for building or plan review questions. Please note: Response time may be delayed as staff prepare to launch PAULIE.

Building Permits

For general building permit information, please review:

Last Edited: September 17, 2025