Garbage Bill Information

Garbage Bills: Frequently Asked Questions

1. I made a garbage payment already, why did I receive a Final Notice?

   If you paid part or all of your balance two weeks after the due date or later, a Final Notice will still be mailed out. To confirm whether the amount is still owed or if it has been paid, visit stpaul.gov/assessments. 

   If you paid you invoice using your bank's bill pay option, and you did not list your property ID number on the payment, it may not be correctly applied to your account. If the Bank verified the check was cashed but we still show an unpaid balance, please contact our Assessment Office with your payment details so we can manually link the payment to your account.

   • Call: 651-266-8858 - EXT 1
   • Email: ofs-assessments@ci.stpaul.mn.us

2. Will I be charged a late fee if I miss the payment deadline?

   No, there are no late fees for overdue garbage and yard waste bills; However, it is still important to pay your bill by the due date. Failure to pay your bill on time will result in a legislative hearing notice mailed to your property. If a bill remains unpaid by the certification date, the balance will be transferred to Ramsey County and added to your property taxes, with an additional 5.95% charge for the certification process.  

3. How do I pay my garbage bill or Final Notice?

   There are multiple ways to pay this assessment.
   Online: One-time payments can be made using the Assessment Payment Portal with a check, debit, or credit card. Please visit the assessment portal and scroll to the bottom of the page for the one-time payment button, found at stpaul.gov/assessments.

   Mail: Checks or money orders can be written out to CITY OF ST PAUL - ASSESSMENTS and mailed to:

   • City of Saint Paul – Assessments
     Lockbox 446150
     PO Box 64127
     Saint Paul, MN 55164-0127

   In-person: Cash, check, or money order payments can be dropped off at the Assessment Office (downtown) in City Hall:

   • Office of Financial Services - Assessments 
     15 Kellogg Blvd W - 7th Floor (Suite 700)
     Monday – Thursday 
     8:00 am – 4:00 pm 
     *Note: Customer Lobby is closed on Fridays

   Recurring: Set up recurring payments online through our new payment portal.

   • Create a login and password and set up your account at https://deluxebillpay.com/ebpp/StPaulAsmts2/Login/Index
   • You will need an Access Code the first time you log in. This will be provided on your paper bill.
   • If you do not have your paper bill and need the access code, call 651-266-8858 EXT 1 or email ofs-assessments@ci.stpaul.mn.us.

   Bill Pay through your bank: If you use your bank’s online bill pay service, please make sure to list your Property ID number as your account number. Checks can be written out to CITY OF ST PAUL - ASSESSMENTS and mailed to:

   • City of Saint Paul – Assessments
     Lockbox 446150
     PO Box 64127
     Saint Paul, MN 55164-0127

4. How do I set up autopay for my garbage bills?

   Recurring: Set up recurring payments online through our payment portal.
   •    Create a login and password and set up your account at https://deluxebillpay.com/ebpp/StPaulAsmts2/Login/Index
   •    You will need an Access Code the first time you log in. This will be provided on your invoice.
   •    If you do not have your invoice and need the access code, contact the Assessment Office using info below:
            •    Call: 651-266-8858 - EXT 1 
            •    Email: ofs-assessments@ci.stpaul.mn.us

5. When are garbage bills due?

   Quarter	Service Period	Invoice Mail Date	Due Date
   Quarter 1	January 1 - March 31	May 1	June 1
   Quarter 2	April 1 - June 30	August 1	September 1
   Quarter 3	July 1 - September 30	November 1	December 1
   Quarter 4	October 1 - December 31	February 1	March 1

6. My garbage bill was not adjusted for a service hold or cart size change.

   If you changed your cart size or had a service hold on your account during the billing quarter, charges were prorated weekly. If you believe there is an error in the charges, contact us so that we can investigate the issue.  Call (651) 266-6101 or email garbage@ci.stpaul.mn.us

7. I am missing a credit on my bill.

   If you believe you there is an error on your statement, please contact us so that we can investigate the issue.  Call (651) 266-6101 or email garbage@ci.stpaul.mn.us

8. I received a yard waste bill but do not have yard waste service.

   Properties that had a seasonal yard waste subscription the year prior are automatically enrolled in service. The Seasonal Yard Waste Subscription includes a 64-gallon yard waste cart (grey cart with a green lid) and up to eight compostable bags or bundles collected each week during the Yard Waste season.

   If you recently purchased your home and do not want a Yard Waste Subscription, please contact us. You may cancel your subscription at any time, but a refund is not guaranteed, as the billing cycle for has already begun. 

9. I received two invoices, one for garbage and one for yard waste.

   Yard waste collection service is not taxed in the State of Minnesota. Because of this, Yard waste invoices must be sent as a separate bill. Charges for scheduled one-time yard waste pickups will be invoiced quarterly. If you have a seasonal yard waste subscription, you will only be billed annually unless you put out more than the allowed 64-gallon cart and 8 compostable bags per week.

10. Can I place the bill in my tenant/renter's name?

    No, garbage bills will always be sent to the taxpayer's name and address that is on file with the Ramsey County property tax records. If you are a property owner who wishes to place the garbage bill into a tenant’s name, this is not an option. Garbage services are billed through your property taxes as assessments. However, you are welcome to forward the bill to your tenant, and they can make the payments to the city on the property owner's behalf. Payment options can be found at stpaul.gov/garbagerates.
     

11. The name or address on my garbage bill is incorrect.

    If you are a property owner who wishes to place the garbage bill into a tenant’s name, this is not an option. Garbage services are billed through your property taxes as assessments. However, you are welcome to forward the bill to your tenant and they can pay. If you recently purchased the property, the name will automatically transfer into your name a few weeks.

    
    If you need to update the name and/or address on the account, please contact Ramsey County Taxpayer Services.  
    •    Email: askpropertytaxandrecords@ramseycounty.us
    •    Phone: 651-266-2000, EXT 2

12. I did not own my home for all or part of the billing cycle.

    As the current property owner, you are responsible for full payment of any assessments on your property. If you did not own the home for all or part of the billing quarter, contact your title specialist to inquire about balancing the bill with the previous homeowner.  

13. A title company is inquiring about the bill for homeowners.

    The city does not prorate bills or refund property owners for garbage, yard waste or recycling services due to a change in ownership. Payments for properties sold mid-billing quarter should be settled by the title company. 

14. I do not have a garbage cart, and I do not want one.

    Per City Ordinance, each property must have at least one garbage cart. The City offers four service levels for garbage collection. If you'd like to reduce the size of your carts because you do not need that much capacity, you can downsize your container(s). Options can be found on our website at stpaul.gov/garbagerates.

15. Why did I receive a Final Notice?

     We mail out invoices at the end of each quarter. Because we did not receive a payment for the most recent quarter, a delinquent notice was mailed to the same address where your quarterly invoice is sent.

    If your last payment was made more than 45 days ago, it was applied to the previous quarter's invoice, leaving the current balance unpaid.

16. Why did I receive a Legislative Hearing Notice?

    LEGISLATIVE HEARING NOTICE: If payment is still not received, the unpaid assessment is escalated, and the assessment will be formally scheduled for a legislative hearing for the following month. If you pay the assessment after receiving the notice, the hearing automatically is removed from the escalated assessment list. To have your case individually reviewed, please contact Solid Waste. All garbage hearings are teleconference, and attendance is not required.

    • For example, the charges for January, February, and March are added up and sent at the end of April, with the payment due June 1. The Final Notice will be mailed June 1 with a due date of July 1. The legislative hearing notice will be mailed out in mid-July. The legislative hearings would occur in August

    LATE FEES: The City does not charge late fees for garbage assessments, and unpaid garbage assessments do not affect your credit score. However, if the unpaid bill remains unpaid by mid-November, it will be transferred to Ramsey County, and a certification fee will be applied. Assessments always stay with the property.

    ALREADY PAID: If you recently made a payment and want to verify whether it was received, please visit stpaul.gov/assessments 

17. I am missing the charges for extras, such as bulky items and extra garbage bags.

    You will only be sent a separate bill for yard waste charges, if you used the service. If you are missing bulky charges or extra garbage bag charges on your bill, you will not be billed at a later date for these charges.

18. I already paid my previous garbage hauler.

    If you made a payment to your previous garbage hauler after April 1, 2025, you will need to reach out to them directly to request a credit. If you had autopay set up with them, you will also need to cancel it directly with the hauler or your bank.  

    When accounts were transferred to the city, current payment information was not shared. Past payments to a private hauler cannot be transferred to your current bill with the city. You will need to pay the city separately.