Quarterly Garbage Bills from the City of Saint Paul are Legitimate

GARBAGE INVOICE: Garbage services are invoiced quarterly, with totals calculated at the end of the cycle. Once a cycle ends, there is a one-month processing period to finalize and mail your invoice. You have one full month to make your payment. Please note that this means you are paying for services used earlier in the year

  • For example, the charges for January, February, and March are added up and mailed at the end of April, with the payment due June 1.

FINAL NOTICE: If your bill is not paid by the original due date, your account becomes overdue. A Final Notice is printed and mailed to your address after the due date has passed. you will have thirty days to pay the overdue invoice before a legislative hearing notice is mailed out. 

  • For example, the charges for January, February, and March are added up and sent at the end of April, with the payment due June 1. The final notice will be mailed in mid-June, with a due date of mid-July.

LEGISLATIVE HEARING NOTICE: If payment is still not received, the unpaid assessment is escalated, and the assessment will be formally scheduled for a legislative hearing for the following month. If you pay the assessment after receiving the notice, the hearing automatically is removed from the escalated assessment list. To have your case individually reviewed, please contact Solid Waste. All garbage hearings are teleconference, and attendance is not required.

  • For example, the charges for January, February, and March are added up and sent at the end of April, with the payment due June 1. The Final Notice will be mailed in mid-June with a due date of mid-July. The legislative hearing notice will be mailed out in late July. The legislative hearings would occur in August

LATE FEES: The City does not charge late fees for garbage assessments, and unpaid garbage assessments do not affect your credit score. However, if the unpaid bill remains unpaid by mid-November, it will be transferred to Ramsey County, and a certification fee will be applied. Assessments always stay with the property.

ALREADY PAID: If you recently made a payment and want to verify whether it was received, please visit stpaul.gov/assessments 

SAMPLE INVOICE AND FINAL NOTICE: This is an official Final Notice invoice from the City of Saint Paul. 

HOW TO PAY THIS ASSESSMENT:

  • Online: One-time payments can be made using the Assessment Payment Portal. Please scroll to the bottom of the page to find the one-time payment button to pay with a check, debit, or credit card at stpaul.gov/assessments.
  • Mail: Checks or money orders can be written out to CITY OF ST PAUL - ASSESSMENTS and mailed to:
    • Office of Saint Paul - Assessments 
      Lockbox 446150
      PO Box 64127
      Saint Paul, MN 55164-0127
  • In-person: Cash, check, or money order payments can be dropped off at the Assessment Office (downtown) in City Hall:
    • Office of Financial Services - Assessments 
      15 Kellogg Blvd W - 7th Floor (Suite 700)
      Monday – Thursday 
      8:00 am – 4:00 pm 
      *Note: Customer Lobby is closed on Fridays
  • Recurring: Set up recurring payments online through our recurring payment portal.
    • **If you set up recurring payments after the due date, you will still need to make a one-time payment for your current bill.
    • Create a login and password and set up your account at https://deluxebillpay.com/ebpp/StPaulAsmts2/Login/Index
    • You will need an Access Code the first time you log in. This will be provided on your paper bill.
    • If you do not have your paper bill and need the access code, call 651-266-8858 EXT 1 or email ofs-assessments@ci.stpaul.mn.us.
  • Bank Bill Pay: Bank bill pay is a secure service provided by most banks and financial institutions that allows you to send electronic payments or paper checks directly from your account to the city of Saint Paul to pay your bill. 
    • REQUIRED: Please use your property ID number as your account number to avoid delays in payment processing
    • Pay to the order of: City of Saint Paul: Assessments
    • Mailing Address: Office of Financial Services - Assessments 
      Lockbox 446150
      PO Box 64127
      Saint Paul, MN 55164-0127

YARD WASTE BILLS: Residents who have chose to sign up for additional yard waste services will receive a separate invoice from the City of Saint Paul. Yard Waste is billed separately from garbage collection services.

BILLS FROM PREVIOUS HAULER: The last bill due to your previous hauler was January 2025. If you had autopay set up with your previous hauler, you will need to re-enroll in the City's Autopay service. See below for instructions on setting up Autopay.

Why does my garbage invoice has the word PAID in the top right corner?

PAID Garbage Invoice

If a recent payment or credit balance covers your current charges, your statement will have the word PAID in the top right corner of your garbage invoice. You do not need to pay this bill, even though the total "AMOUNT DUE" at the top of the bill still shows the regular charges for the quarter. We mailed an invoice to you so you are aware of what you were charged for the quarter.

If the bottom of the invoice is blank and lacks a payment stub, it indicates your account is paid in full. Please do not mail any payments to the Assessment Office.

Garbage Bills: Frequently Asked Questions

On April 1, 2025, the City of Saint Paul began a new garbage hauling contract for homes with 1-4-units. Garbage bills are now processed through the City of Saint Paul Assessments Office. Bills will be mailed quarterly in the month following a service period. The first garbage bill for 2025 was mailed July 31 for April-June services. Payments were due September 1. 

Customer Service: All customer service needs for garbage and recycling are handled by the City. This includes missed collection reports, billing questions, cart repairs, and all other waste-related inquiries. 

Web Form: stpaul.gov/garbage 

Email: garbage@ci.stpaul.mn.us