Frequently Asked Questions
Aquatics: Frequently Asked Questions
Q. How do I register for swimming lessons?
Q. What are your hours?
A. Hours vary for each location. Please check the location's website:
- Como Regional Park Pool
- Highland Park Aquatic Center
- Great River Water Park
- Phalen Beach
- Splash Pads
Q. Can I bring a cooler, snacks, or beverages with me to the water park?
A. No. Coolers and outside food or beverages are not allowed in our water parks. You may bring in water in a non-glass container. Picnic facilities and grassy areas are located nearby the water parks if you would like to leave a cooler or snacks in your car to access later in the day. Same-day reentry is free of charge, just show your hand stamp or wrist band to an admissions attendant.
Q. Are there concessions at the water parks?
A. Yes. Concessions are offered at all three water parks. We now offer a feature menu with healthy beverages and wholesome snacks.
Q. Can I bring a cooler, beverages or a picnic lunch to Phalen Beach?
A. Yes. There are picnic facilities located nearby. There is no glass allowed.
Q. Are there concessions at Phalen Beach?
A. No, there is no concession stand at Phalen Beach, but free meals are served throughout the summer to youth 18 years or younger. Visit the Free Summer Meals Program webpage for more information. Also, there is occasionally a food truck parked near the Beach House on non-event weekends during lunch.
Q. Is it free to swim at Phalen Beach?
A. Yes. There is no charge to swim at Phalen Beach.
Q. What are the admission prices for the water parks?
A. Beginning June 11, 2016 our prices for Como Regional Park Pool, Highland Park Aquatic Center, and Great River Water Park are as follows:
|Family (up to 5 members)||$24|
|*Each Additional Member||$4|
|Deck Free (non-swimming)||$4|
|Infant (Under 1 year old)||Free|
|Daily Group Rates*|
*Groups of 25+ must call ahead to receive group rate.
Q. I'm not going swimming. Do I still have to pay to enter the water park?
A. Yes, there is a $4 deck fee for all non-swimmers entering the water parks. Infants under one year of age are free.
Q. Do you have any toddler-only times?
A. Yes, we have toddler time at Como Pool only. Tot Time is from 9:30am to 11:00am on Saturdays. Admission is $8 for one parent and child pair, a savings of $5. Each additional child is $4 and all children must be 0-6 years old. Only the splash pad will be open for Tot-Time swimming. Concessions will be closed during this time. Everyone is welcome to stay for open swim at 11:00am at no extra cost.
Q. What kinds of amenities can I expect to find?
A. All locations have different amenities. Please check the location's website for more details:
Q. Under what weather conditions do the outdoor water parks and Phalen Beach close?
A. Our number one priority is safety. If we see lightning or hear thunder, we will close the water parks and beach down and reopen 30 minutes after the last thunder or lightning has been observed. We may also close if the temperature drops below 70 degrees and it is raining.
Q. Are flotation devices allowed in the pools?
A. Yes, floatation devices can be brought into the children's pools only, with a few considerations.
- They must be reasonably sized. Nothing too large is allowed. Size may be determined by how busy the pool is at the time.
- Parents must be present and attentive.
- Supervisors reserve the right to deny usage of floatation devices if they are deemed unsafe or inappropriate.
Q. Are life jackets allowed?
A. Yes. U.S. Coast Guard approved life jackets are allowed at all water parks and Phalen Beach. Life jackets are also available to rent free of charge at the aquatics office. Ask a staff person for assistance.
Q. What is your policy for people who are not toilet trained?
A. Persons who are not toilet trained must wear swim diapers (waterproof diapers) or plastic pants. Swim diapers are available for purchase at the water parks.
Q. Is there a the height requirement for any of the rides or attractions?
A. You must be 48" or taller to ride the zip line or jump off the cliff at Como Regional Park Pool. You must be 48" or taller to ride the big water slides at Great River Water Park and Highland Park Aquatic Center.
Q. Can I wear street shoes on the pool deck?
A. No. Street shoes and high heeled shoes are not allowed on the pool deck.
Q. Are there lockers available?
A. Yes. Lockers are available at all facilities and locks can be rented for $1 per visit. Patrons must remove all contents of their locker at the end of each day. Personal locks left overnight will be removed. Please leave your valuables at home. Saint Paul Parks and Recreation is not responsible for lost or stolen items.
Q. Where can I park?
A. Free parking is available at all locations.
Q. What else should I know about Saint Paul's aquatic centers?
In an ongoing effort to provide a safe and enjoyable pool experience for our guests, Saint Paul Parks & Recreation utilizes training exercises to improve our lifeguards’ skills and vigilance. These exercises will occur during normal operating hours and may consist of the following: submergible water mannequin, the use of video surveillance equipment, internal and external audits, and active water rescues and or first aid scenarios.
A. Splash pads are available to use free of charge during the summer at Conway Park, Lewis Park, and Phalen Beach. Check the websites for hours and dates. Highland Park Aquatic Center, Como Regional Park Pool, and Great River Water Park also have splash pads available for use with paid water park admission.