Grievance Form: American with Disabilities Act (ADA)

If you are unable to access a City of Saint Paul program, service, or activity due to a disability, please let the ADA Title II Coordinator know via the form below or by email

Access the Grievance Form

Examples of ADA Title II issues that should be reported:


  • A lack of wheelchair ramps or damaged ramps within the City of Saint Paul
  • Inaccessible entrances to buildings owned by City of Saint Paul 

Program & service issues

  • Being denied City of Saint Paul benefits or services because of a disability
  • Having an accommodation request denied to participate in a City of Saint Paul program


  • An American Sign Language (ASL) interpreter not being provided at a public City of Saint Paul meeting upon request
  • Forms and information provided by the City of Saint Paul not being provided in an alternative accessible format upon request 

Last Edited: July 18, 2023