With everything around us changing and the future seeming uncertain, unpaid bills can seem insurmountable.

Help is available.

State of Minnesota Assistance Program

You can apply directly for assistance from the State of Minnesota's RentHelpMN program.
These funds can be used to cover bills incurred on or after March 13, 2020 that remain past due.
In addition to utility bills, RentHelpMN can help with other housing-related payments.

SPRWS Customized Assistance

Saint Paul Regional Water Services offers a customized approach to help customers resolve unpaid bills and reduce future financial obligations.

How we can help you:

Start with a confidential call with a customer service associate (651-266-6350) who will work with you to find a bill payment option suitable for your individual and unique situation. We will match you with payment options that help you catch up on unpaid bills. This could include:

  • Setting up a payment plan on the outstanding balance or other payment options.
  • Connecting you with partners who have funding for help with an unpaid bill.

Ready to make a payment?

Visit the Ways to Pay section of our Billing and Payment page.


Note: During this pandemic, we have suspended turning off water service due to inability to pay your water bill. Water service shut off due to code violations have resumed.

Last Edited: October 15, 2021