View of a water tower with Saint Paul skyline in the distance

Who We Are

Saint Paul Regional Water Services (SPRWS) is the public drinking water utility for the city of Saint Paul and surrounding suburbs. We've been a public water utility since 1882, and our origin traces to a private company formed in 1869.

SPRWS serves approximately 450,000 customers. In order to meet this demand for reliable, high-quality drinking water, we treat and pump an average of 40 million gallons of water per day - enough to cover an entire football field in 93 feet of water.

No taxes are used to support the utility. The utility is self-supporting with revenue obtained through the sale of water and payment for services.

Billing and Payment

Pay a bill online    Moving and water service transfers    Call customer service    Email customer service

Our payment system will be unavailable from
7:30 p.m. on Saturday, April 13 until 2 a.m. on Sunday, April 14
due to maintenance.

You will not be able to make payments or check your account
using the automated phone system or bill pay website during that time.

We apologize for any inconvenience.

We accept a wide variety of payment methods and have options available for automatic payments. For more information, visit our billing and payment page. If you have questions or need assistance regarding billing or payments contact SPRWS customer service using the buttons above or one of the methods below:

By phone:  
7:30 am - 4:30 pm, Monday - Friday

In person:  
1900 Rice St.  
Saint Paul, MN 55113  
8:00 am - 4:30 pm, Monday - Friday

Community Panel

SPRWS is excited to announce the formation of a new community panel, aimed at fostering greater community engagement and collaboration. The community panel will serve as a vital link between SPRWS and the residents it serves. The panel will have three focus areas: 

  • Community Education 
  • Affordability 
  • Workforce Development

We are seeking enthusiastic volunteers who want to get involved! The panel will be composed of stakeholders from various backgrounds and will offer a platform for community members to voice their opinions, share insights, and contribute to decision-making.

To express your interest in joining the panel, please complete and submit an interest form.

Lead Free SPRWS logo

Lead Free SPRWS

Lead Free SPRWS is a 10 year plan to replace all lead water service lines in the SPRWS service area at no cost to property owners.

To check if your property has a lead service line search for your address on our service material map. Submit an intent form (if eligible) or your contact information to make sure we can reach you about future replacement eligibility.

Visit our Lead Free SPRWS page for more information.

Six construction workers installing a 36" ductile iron pipe

Construction Projects

We operate and maintain a complex system of water supply, treatment, and distribution infrastructure. To guarantee the performance and longevity of this system, SPRWS makes significant investments in infrastructure replacement and installation projects. Our employees work 24 hours a day, 365 days a year to ensure this system continues to produce and supply high-quality water.

For more information about some of these ongoing and upcoming projects, refer to the links below:

Water Treatment Plant Improvements

While current water quality remains exceptional, SPRWS is proactively looking towards the future and planning to make significant improvements to the McCarrons water treatment plant. Most of the changes to the facility will be targeted at improving reliability and flexibility and will enable the utility to continue to meet the needs of customers in the future. Overall, SPRWS expects to replace roughly two-thirds of the existing treatment process with more modern technology.

2023 Water Main Construction Projects

Water main construction projects often involve temporarily closing streets, and may require placing affected customers on temporary water mains. These projects are vital for maintaining the water distribution system that delivers water from our treatment plant to homes and businesses. We replace and install several miles of water main each year.

Last Edited: April 12, 2024