Introducing PAULIE: The City's New Permitting and Licensing Platform

The City of Saint Paul is now using PAULIE. This new platform reimagines how we handle permits, licenses, inspections, and enforcement. You can now apply, track application status, and communicate with City staff in one centralized, secure, and mobile-friendly platform.

To get started, click the "Get Ready" button below. This will take you to our dedicated PAULIE webpage, providing important information about what to expect in the new platform.

Get Ready to Apply in PAULIE

When you're ready to apply:​

  • Open the application link. This will bring you to the application listing in PAULIE. If you're not already logged in, you'll first need to log in or register for a free account. ​
  • Register for a free account. This will allow you to track all licensing, permitting, and inspection needs in one place.​
  • Follow application instructions. PAULIE will guide you through the application process step-by-step. You can save and continue your application at any time.​

Submit Your Application in PAULIE

Overview

This license is for the cleaning of outside windows located above the first floor through the use of ladders, scaffolding lifts, or any other similar device. This license shall not apply to any person, firm or corporation when such person, firm or corporation is engaged in the business of window cleaning on one or two-family dwellings. If you have questions, contact DSI at 651-266-8989, or email the DSI Message Center.

Code Requirements

See Chapter 365 of the Saint Paul Legislative Code for information about window cleaning.

Application Requirements

Apply online at PAULIE*

  • Information needed for your online application:
    • Proof of current Secretary of State registration and Assumed Name Filing
    • Business Purchase Agreement (Only for Change of Ownership applications)
    • Property Lease / rental agreement or proof of ownership
    • Site/Floor Plan
    • A Certificate of Insurance with $25,000 / $100,000 personal injury or accidental death
  • Fillable PDFs for your online application:

*If you would like to complete your application on paper, please request a paper application by calling 651-266-8989, emailing dsi-informationandcomplaints@ci.stpaul.mn.us or stopping into our office at 375 Jackson Street.

Inspections

This license requires inspection approval from Licensing (Phone: 651-266-8989).

Fees

See Fee Table for current License fees.

Expiration/Renewal

A Window Cleaning License expires one year from the date of issue and may be renewed annually.

Last Edited: September 24, 2025