Introducing PAULIE: The City's New Permitting and Licensing Platform​

The City of Saint Paul is now using PAULIE. This new platform reimagines how we handle permits, licenses, inspections, and enforcement. You can now apply, track application status, and communicate with City staff in one centralized, secure, and mobile-friendly platform.​

To get started, click the "Get Ready" button below. This will take you to our dedicated PAULIE webpage, providing important information about what to expect in the new platform.​

​Get Ready to Apply in PAULIE

When you're ready to apply:​

  • Open the application link. This will bring you to the application listing in PAULIE. If you're not already logged in, you'll first need to log in or register for a free account. ​
  • Register for a free account. This will allow you to track all licensing, permitting, and inspection needs in one place.​
  • Follow application instructions. PAULIE will guide you through the application process step-by-step. You can save and continue your application at any time.​

​Submit Your Application in PAULIE

Overview

This license is for business which lends money at interest in exchange for personal property left at business location as security. Hours of operation are limited to 7:00 am to 10:00 pm. If you have questions, contact DSI at 651-266-8989, or email the DSI Message Center.

Code Requirements

See Chapter 344 of the Saint Paul Legislative Code for information about pawnbrokers.

Application Requirements

*If you would like to complete your application on paper, please request a paper application by calling 651-266-8989, emailing dsi-informationandcomplaints@ci.stpaul.mn.us or stopping into our office at 375 Jackson Street.

Inspections

Your application will be administratively reviewed by DSI Licensing, Zoning and Fire Inspection staff. This review may include on-site inspections(s) to verify compliance with applicable regulations. You will be informed of any required inspections including the name and telephone number of the inspector after the submission of a completed license application. The location must be in compliance with all applicable regulations and/or license conditions before any license may be issued.

Fees

See Fee Table for current license fees.

Expiration/Renewal

A Pawn Shop License will expire one year from date of issuance and may be renewed annually.

Last Edited: September 17, 2025