Introducing PAULIE: The City's New Permitting and Licensing Platform

The City of Saint Paul is now using PAULIE. This new platform reimagines how we handle permits, licenses, inspections, and enforcement. You can now apply, track application status, and communicate with City staff in one centralized, secure, and mobile-friendly platform.

To get started, click the "Get Ready" button below. This will take you to our dedicated PAULIE webpage, providing important information about what to expect in the new platform.

Get Ready to Apply in PAULIE

When you're ready to apply:

  • Open the application link. This will bring you to the application listing in PAULIE. If you're not already logged in, you'll first need to log in or register for a free account.
  • Register for a free account. This will allow you to track all licensing, permitting, and inspection needs in one place.
  • Follow application instructions. PAULIE will guide you through the application process step-by-step. You can save and continue your application at any time.

Submit Your Application in PAULIE

Overview

This license is for a person or entity affiliated with Transportation Network Company (TNC) drivers that arranges transportation services via one (1) unique internet-based transportation application system, connecting TNC-Endorsed drivers with passengers for the transport of passengers for compensation. If you have questions, contact DSI at 651-266-8989, or email the DSI Message Center 

Code Requirements

See Chapter 373 of the Saint Paul Legislative Code for information about Transportation Network Companies.

Application Requirements

Apply online at PAULIE*

  • Information needed for your online application:
    • Proof of current Secretary of State registration and Assumed Name Filing
    • Class N License District Council Form
    • Business Purchase Agreement (Only for Change of Ownership applications)
    • Property Lease / rental agreement or proof of ownership
    • Site/Floor Plan
    • Photo(s) of Distinctive Trade Dress
      Trade dress must be readable during daylight hours at a distance of at least 50 feet; and reflective, illuminated or otherwise patently visible so as to be seen in darkness, and to identify that a particular vehicle is associated with a particular licensee.
    • Copy of Driver Identification Card Includes first name and photograph of driver attached to identification card and/or to electronic display for mobile device during TNC ride.
    • Driver Training Course and Facilities Course and facility must be approved by the DSI Director
      • Training programs submitted for DSI Director approval shall be designed to enhance 
        the proficiency of drivers in all aspects of for-hire driving and shall include topics such as: geography, street systems & landmark locations in metropolitan region; traffic & 
        TNC licensing laws; vehicle safety & maintenance; driver & passenger safety; driver code of conduct; customer relations; TNC pricing & ride procedures; accommodation of patrons with disabilities. A course description, protocols and standards must be 
        submitted for review. Testing is required to validate driver’s demonstrated 
        understanding of training criteria and a completion certificate must be provided to the driver once course completed. Courses taught by an instructor in a “classroom” setting must have video and audio presentation capability and adequate space to administer tests. For online training programs, login access must be granted to the DSI Director.
    • Copy of Intoxicating Substance Policy
    • Insurance Documentation – Pre-Arranged Rides
      • Official documentation evidencing primary liability insurance coverage secured for each driver participating in the transportation network for incidents involving the driver during a prearranged ride in the amount of at least $1,000,000.00 per occurrence and providing coverage at all times the driver is engaged in a prearranged ride.
    • Insurance Documentation – Logged In, Not Pre-Arranged Ride
      • Official documentation evidencing that insurance coverage(s) required in Chapter 373 secured for the period of time when a driver is logged into a transportation network company's digital network but is not engaged in a prearranged ride.
    • Vehicle Inspection Facilities
      • List of vendors/facilities where mechanical inspections will be conducted.
      • Inspections may be conducted at a City of Minneapolis or City of St. Paul owned facility, a taxicab service company owned facility approved by the DSI Director, or a privately owned, public motor vehicle repair garage approved by the DSI Director.
      • To qualify as an approved inspection facility, the facility must employ an ASE 
        Certified Automotive Technician who will sign the inspection form and have the 
        facilities to perform a “wheels off” inspection and be able to inspect the under 
        carriage of the vehicle by means of a hoist or lift.
  • PDFs for your online application:

*If you would like to complete your application on paper, please request a paper application by calling 651-266-8989, emailing dsi-informationandcomplaints@ci.stpaul.mn.us or stopping into our office at 375 Jackson Street.

Fees

See Fee Table for current License fees.

Expiration & Renewal

A Transportation Network Company License will expire one year from date of issuance and may be renewed annually.

Last Edited: September 24, 2025