Introducing PAULIE: The City's New Permitting and Licensing Platform

The City of Saint Paul is now using PAULIE. This new platform reimagines how we handle permits, licenses, inspections, and enforcement. You can now apply, track application status, and communicate with City staff in one centralized, secure, and mobile-friendly platform.

To get started, click the "Get Ready" button below. This will take you to our dedicated PAULIE webpage, providing important information about what to expect in the new platform.

Get Ready to Apply in PAULIE

When you're ready to apply:

  • Open the application link. This will bring you to the application listing in PAULIE. If you're not already logged in, you'll first need to log in or register for a free account. 
  • Register for a free account. This will allow you to track all licensing, permitting, and inspection needs in one place.
  • Follow application instructions. PAULIE will guide you through the application process step-by-step. You can save and continue your application at any time.

Zoning Verification Letter - Single Family/Duplex  Zoning Verification Letter - All Other Properties

General Information

Zoning Verification letters are generally a request from homeowners, mortgage lenders, appraisers, and legal advisors. A zoning letter demonstrates that the use of the property is in compliance with all municipal zoning code regulations and whether the use and/or property has obtained any zoning permits that could further impact future development of the subject property. 

Application Process

Request a zoning verification letter with PAULIE. In order to process your request, you must gather the following information pertaining to the property and enter it when prompted:

  • Legal Address
  • Property Identification Number(s) (PINs)
  • Current or Proposed use of the property
  • To whom the letter should be addressed
  • Required Fee (May be paid via PAULIE.)

PAULIE instructions:

  • Open the application link below. This will bring you to the application listing in PAULIE. If you're not already logged in, you'll first need to log in or register for a free account. 
  • Register for a free account. This will allow you to track all licensing, permitting, and inspection needs in one place.
  • Follow application instructions. PAULIE will guide you through the application process step-by-step. You can save and continue your application at any time. Zoning verification requests are the following categories in PAULIE, depending on the type of property:

Zoning Verification Letter - Single Family/Duplex  Zoning Verification Letter - All Other Properties

Payment 

Payment may be completed via PAULIE. Should the applicant choose to pay via check, they may either mail or drop off a check at the Department of Safety and Inspections with the invoice that PAULIE provides. Zoning letter fees are as follows:

Single Family/Duplex: $105 per PIN

All other properties: $242 per PIN

Expedited Letters: Additional $105 per PIN

*Effective April 3, 2021, a 2.49% service fee will be charged for all credit or debit card transactions and will appear as a separate transaction on your card statement. This fee is charged by the service provider the Department of Safety and Inspections uses to handle credit card transactions. The City will not receive any of the convenience fees.

Due to a digital security incident, requestors may experience a delay in receiving their letters. Generally, zoning letter requests are completed within 7-10 business days after payment is received. If you need an expedited letter, the return time is typically 3-5 business days. Please contact Grace (651-266-1949/grace.wagner@ci.stpaul.mn.us) or Chimua (651-266-9104/chimua.lor@ci.stpaul.mn.us) if you have any questions.

Last Edited: October 16, 2025